Storage and Backup, System Administrator

Pythian; India; Remote; INR 900,000 - 2,000,000; Full time

Job summary

Pythian seeks a Storage & Backup Administrator to support global clients with expert storage and backup infrastructure. You will work with NetApp ONTAP, DELL EMC storage, Data Domains, QNAP and Veeam Backup & Replication to design, implement and operate resilient solutions.

The role requires hands-on experience with SAN/NAS, FC and iSCSI, and participation in 24/7 on-call rotation, with opportunities to influence architecture and improve service delivery for multiple international customers.

Qualifications

• 5-8 years of overall experience.
• In-depth knowledge of NetApp ONTAP clusters, DELL EMC storage systems, Data Domains, and QNAP.
• Strong knowledge of Veeam Backup and Replication solutions.
• Certification in NetApp ONTAP, EMC Storage, or Veeam Backup and Replication would be a plus.
• A working knowledge of Linux OS and iSCSI would be an added advantage.
• Provide operational support on a 24/7 rotation basis.
• Strong demonstrated work ethic with a clear focus on customer success.

Responsibilities

• Configure, upgrade, and set up backup masters, gateways, proxies, and clients for Veeam Backup and Replication.
• Set up and administer backup repositories along with NAS storage solutions like Data Domains and QNAPs.
• Manage Virtual Machine, filer, and database backup jobs in different backup products.
• Diagnose and fix backup/restore issues, including job failures.
• Perform restores for various data types per customer requirements.
• Oversee backup retention strategies and remove obsolete backup files.
• Collaborate with Veeam support on backup and restore concerns.

Skills

Backup & storage expertise

Linux OS

iSCSI knowledge

On-call rotation

Tools

NetApp ONTAP

DELL EMC storage

Data Domains

QNAP

Veeam Backup & Replication

FC SANs

Job description

Storage and Backup, System Administrator

At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission‑critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on‑premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics.

Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large‑sized businesses transform to stay ahead in today’s rapidly changing digital economy.

Why you:

Are you a Storage & Backup Administrator who wants to provide operational support and consulting services with Pythian to a global client base? The ideal candidate must possess in‑depth knowledge of storage & backup infrastructure and experience in architecting and supporting storage and backup solutions for customers. Hands‑on experience with NetApp filers, DELL EMC storage systems, SAN, NAS and Unified storage systems. Extensive knowledge of Veeam Backup and Replication products. Able to lead storage and backup infrastructure and capacity assessments, solution design, and implementation. If you have a passion for data and solving complex problems, then this could be the job for you!

What you will be doing:

Backup

• Configure, upgrade, and set up master servers, backup gateways, backup proxies, and clients for Veeam Backup and Replication.
• Set up and administer backup repositories along with backend NAS storage solutions like Data Domains and QNAPs.
• Manage Virtual Machine, filer, and database backup jobs in different backup products.
• Diagnose and fix issues related to backup and restore, such as failures in backup jobs.
• Perform restores for various data types in the event of data loss, per customer requirements.
• Oversee backup retention strategies and remove obsolete backup files.
• Collaborate with Veeam support regarding concerns related to backup, restoration and updates.

Storage

• Configure and manage enterprise‑class storage solutions, NetApp ONTAP clusters, DELL EMC VNX, VNXe, and Unity300.
• Advanced working knowledge of FC SANs and associated components, including FC network, FC switches, and proficiency in FC switch configuration and upgrades.
• Perform zoning and masking at the storage and Fiber switch level and configure hosts with redundant paths.
• Good knowledge of Storage Pools, RAID groups, LUN masking, checkpoints, and quotas.
• Monitor storage hardware health and coordinate with support vendors to perform hardware replacements as needed.
• Manage storage allocation requests for SAN and NAS storage systems.
• Administer NFS and CIFS volumes and shares.
• Install and configure backup storage systems, including DELL EMC Data Domains and QNAPs
• Participate in an on‑call rotation in an escalation capacity
• Participate in Change Control (CC) and CAB approval processes for maintenance activities and provide regular updates to stakeholders.

What we need from you:

• This is a \"wish list\" If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply; we'd love to hear from you! There will be plenty of opportunities to learn new skills and contribute to the Team and customers' needs, and grow with Pythian. While we realize you might not have everything to be the successful candidate for the Storage & Backup job, you will likely have skills such as;
• 5-8 years of overall experience.
• In‑depth knowledge of NetApp ONTAP clusters, DELL EMC storage systems, Data Domains, and QNAP.
• Strong knowledge of Veeam Backup and Replication solutions.
• Certification in NetApp ONTAP, EMC Storage, or Veeam Backup and Replication would be a plus.
• A working knowledge of Linux OS and iSCSI would be an added advantage.
• A creative person who looks for new and innovative ways to resolve problems.
• Provide operational support on a 24/7 rotation basis.
• Strong demonstrated work ethic with a clear focus on customer success.

What you will receive:

• Love your career : Competitive total rewards package. Blog during work hours; take a day off and volunteer for your favorite charity.
• Love your work/life balance : Flexibly work remotely from your home, there’s no daily travel requirement to an office! All you need is a stable internet connection.
• Love your coworkers : Collaborate with some of the best and brightest in the industry!
• Love your development : Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like!
• Love your workspace : We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment!
• Love yourself : Pythian cares about the health and well‑being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity.

Hiring Disclaimer

• The successful applicant will need to fulfill the requirements necessary to obtain a background check.
• Accommodations are available upon request for candidates taking part in any aspect of the selection process.

AI Disclaimer

Pythian may utilize Enterprise Generative Artificial Intelligence (AI) tools or features throughout its hiring process. These tools help us manage high volumes of applications efficiently and may be employed to review applications, analyze resumes, and assist with other recruitment steps. While Pythian uses AI in its hiring process, it does not substitute for human judgment. Our Talent Acquisition Team reviews all AI-generated recommendations, and the system is subject to regular bias audits to ensure fairness and compliance with all applicable employment and human rights laws. All final hiring decisions are made by, and remain the responsibility of, human decision-makers. By applying for this position, you consent to Pythian’s use of these AI tools in the evaluation of your application. You have the right to request a human review of any solely AI‑driven decision or to request an accommodation. Should you require further details regarding the processing of your data, please reach out to us.