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To be polite, professional and friendly at all times with customers, clients and colleagues.
§ To ensure the highest level of customer care is adhered to at all times.
§ To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer
expectations
§ To actively gain customer feedback, passing information gained onto your line manager.
§ To promote good safety habits and methods of work
§ To ensure all displays, counters and seating areas comply with company and statutory health and hygienerequirements
§ To assist in the preparation of hospitality as required
§ To clean all work areas during and after use and remove all waste to the appropriate area
§ To observe and comply with all company and unit procedures relating to cash handling and security, reportingany issues to the catering manager.
§ To maintain temperature records as required and to report any variance
§ To receive stock, store and check for quality and quantity; ensuring that all stock is dated and rotated.