Sterling OMS Lead

Valtech; Bengaluru; On-site; INR 3,000,000 - 4,500,000; Full time

Benefits offered by this job

Remote and hybrid work options

International mobility

Learning & development programs

Job summary

Valtech in Bengaluru seeks an experienced Sterling OMS Lead to drive design, development, and integration of IBM Sterling OMS modules, including Web SOM, Web COM, and CallCenterUI. You will architect scalable, high‑performance solutions and guide technical teams through complex OMS projects.

The ideal candidate has 8+ years in software development with Sterling OMS expertise, cloud experience, and strong collaboration with offshore teams.

Qualifications

• Total Experience: 8+ years in software development with 4–6 years hands-on Sterling OMS.
• Education: Bachelor’s degree in Computer Science, Engineering, or related field.
• Sterling OMS: Deep proficiency in OMS components, including order/inventory/fulfillment and pipelines.
• Cloud & DevOps: Experience with AWS/Azure/GCP, Kubernetes, Docker and CI/CD (Jenkins, Maven).
• Database: SQL proficiency with Oracle/DB2.
• Architecture: Microservices, event-driven design (Kafka), and integration patterns.
• SDLC & Agile: SDLC and Agile/Scrum experience.
• Soft skills: strong communication and stakeholder management.
• Leadership: ability to lead, mentor, and guide technical teams.

Responsibilities

• Lead design, development, and customization of IBM Sterling OMS modules (Web SOM, Web COM, CallCenterUI).
• Define technical roadmap and oversee OMS project delivery.
• Enforce best practices for development, integration, and code quality; conduct code reviews.
• Translate requirements into detailed design documents and configurations.
• Act as SME for Sterling OMS technical aspects and business scenarios.
• Oversee core OMS functionalities: orchestration, sourcing, fulfillment, pipelines.
• Integrate Sterling OMS with ERP, WMS, CRM, payments, and e‑commerce.
• Develop Java-based microservices and REST/SOAP APIs for scalable order management.
• Leverage AWS/Azure, Docker, Kubernetes for deployment and management.
• Manage data migration, system configuration, and deployment processes.
• Mentor 3–10 developers onshore/offshore; ensure cross-functional collaboration.
• Provide L2/L3 production support and conduct RCA for critical issues.
• Engage in client discussions, status calls, and stakeholder expectation management.

Skills

IBM Sterling OMS

Java

Cloud & DevOps

SQL

Microservices

REST APIs

Agile/Scrum

Team Leadership

Education

Bachelor’s degree in Computer Science/Engineering

Tools

Docker

Kubernetes

Jenkins

Maven

Oracle/DB2

Apache Kafka

REST/SOAP APIs

Job description

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values‑driven culture, international careers and the chance to shape the future of experience.

Opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

As a Sterling OMS Lead you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 8+ Years of experience, a growth mindset and a drive to make a lasting impact.

You will thrive in this role if you are:

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge‑sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)

Key Responsibilities

Technical Leadership & Strategy

Lead the design, development, and customization of IBM Sterling OMS modules, including Web SOM, Web COM, and CallCenterUI.

Architect scalable, high‑performance solutions, defining the technical roadmap and overseeing the delivery of complex OMS projects.

Define and enforce best practices for development, customization, integration, and code quality, including conducting code reviews.

Guide the team in translating functional requirements into detailed technical design documents and configuration specifications.

Act as the Subject Matter Expert (SME) for all technical aspects of the Sterling OMS platform, providing guidance on complex business scenarios.

Development & Implementation

Lead the development of core OMS functionalities, including order orchestration workflows, sourcing rules, fulfillment logic, and pipeline configurations.

Oversee the integration of Sterling OMS with external systems such as ERP (e.g., SAP), WMS (e.g., Blue Yonder), CRM, payment gateways, and e‑commerce platforms.

Build and maintain Java‑based microservices and REST/SOAP APIs to support scalable order management and integration needs.

Leverage cloud platforms (AWS/Azure) and containerization tools (Docker, Kubernetes) for deployment and management of applications.

Manage and execute data migration, system configuration, and deployment processes.

Team & Stakeholder Management

Mentor and lead a team of 3‑10 developers and engineers, both onshore and offshore, fostering a culture of technical excellence.

Collaborate with cross‑functional teams, including product managers, business analysts, QA, and DevOps, to ensure seamless delivery.

Participate in client discussions, status reporting calls, and manage stakeholder expectations effectively.

Production Support & Troubleshooting

Oversee L2/L3 support, proactively monitoring production systems to ensure high availability, performance, and scalability.

Lead root cause analysis (RCA) for high‑impact production issues and implement permanent fixes.

Provide off-hours support for critical production downtime and business‑impacts.

Required Skills & Qualifications

Experience & Education

Total Experience: 8+ years of overall experience in software development and IT, with a minimum of 4‑6 years of hands‑on experience specifically in IBM Sterling OMS.

Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).

Technical Proficiency

Sterling OMS Expertise: Deep proficiency in IBM Sterling OMS components, including Order Management, Inventory Management, Fulfillment, Process Types, Pipelines, User Exits, and Agents.

Cloud & DevOps: Extensive experience with cloud platforms (AWS preferred, or Azure/GCP), containerization (Kubernetes, Docker), and CI/CD pipelines (Jenkins, Maven).

Database: Proficient in writing optimized SQL queries and working with relational databases like Oracle or DB2.

Architecture: Deep understanding of microservices architecture, event‑driven design (e.g., Apache Kafka), and integration patterns.

Domain & Process Knowledge

Retail & eCommerce: Solid understanding of the Retail domain, including e‑commerce, order‑to‑cash lifecycle, and fulfillment models (e.g., SFS, BOPIS, Dropship).

SDLC & Agile: Proven experience in the full Software Development Life Cycle (SDLC) and working within Agile/Scrum environments.

Excellent problem‑solving and analytical skills.

Strong communication, documentation, and stakeholder management abilities.

Proven ability to lead, mentor, and guide technical teams.

Commitment to Inclusive Growth

We design experiences that work for all kinds of people – and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals.

Benefits

This is a Fulltime position based in Bangalore.

Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country‑dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting‑edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.