Job Summary
State Programme Lead
Location: Lucknow, Uttar Pradesh / Office-based with purposeful travel across programme districts
Role type: Full-time, Hybrid
Experience: 3 - 4 Years of Direct Relevant experience with outcome ownership
Industry Preference: Education / Development / Social Impact / NGO / CSR / EdTech / Government Programme Implementation / Fellowships
Role Summary
iDream Education is looking for a Senior Programme Officer / Programme Lead - Uttar Pradesh to drive adoption, engagement and sustained usage across a large-scale education programme across Uttar Pradesh. The role will be responsible for continuously monitoring programme performance, analysing usage and engagement data across locations, identifying gaps and emerging patterns, and understanding the ground-level factors that explain them.
The role sits at the intersection of programme data, field realities and stakeholder coordination, working closely with implementation, data/reporting and impact teams to ensure that insights translate into action, adoption and sustained programme usage.
Key Responsibilities Deliverables
Pillar 1 - Programme Adoption, Engagement Performance
- Drive adoption, engagement and sustained usage across the programme, with a clear focus on moving from onboarding to active and continued use.
- Monitor adoption and engagement across locations and maintain visibility on active, low-engagement and inactive project locations.
- Identify priority locations requiring intervention and coordinate targeted actions with implementation partners and field teams.
- Track progress against agreed actions and assess whether programme engagement is strengthening over time.
Pillar 2 - Data-led Diagnosis Programme Insights
- Analyse programme usage, engagement and related data to identify patterns, variations, anomalies and emerging programme gaps.
- Investigate the reasons behind identified gaps by combining data with field observations, stakeholder inputs and implementation context.
- Develop data-backed hypotheses and recommendations on where attention, support or intervention is required.
- Translate findings into actionable insights for programme planning, reviews and stakeholder discussions.
- Leverage AI and analytical tools for data modelling, deeper analysis, insight generation and preparation of programme reports and review outputs.
Pillar 3 - Ground Engagement Programme Interventions
- Undertake purposeful field visits across Uttar Pradesh to validate data-led observations and understand ground realities affecting programme adoption and engagement.
- Conduct engagement activities and workshops to support all users in effectively using the application.
- Engage with implementation teams, local stakeholders and programme users to identify operational, behavioural or contextual barriers to usage.
- Coordinate and support interventions based on identified gaps, ensuring that actions are followed through on the ground.
- Bring field insights back into programme recommendations for programme teams and stakeholders.
Pillar 4 - Government, Partner Stakeholder Management
- Serve as a key programme contact in Lucknow, coordinating with government stakeholders, implementation partners and internal teams.
- Maintain regular communication on programme progress, priorities, gaps, interventions and follow-up actions.
- Build working relationships with relevant government and partner stakeholders to enable timely resolution of programme issues and support adoption.
- Represent programme progress, insights and priorities through reviews, meetings and presentations as required.
Pillar 5 - Programme Reporting Cross-functional Coordination
- Develop programme reports, reviews and presentations that bring together data, field insights, interventions and progress.
- Present programme performance and key findings to relevant government and partner stakeholders.
- Work closely with implementation, operations, data/reporting and impact teams to ensure identified issues move from insight to action.
- Maintain clear follow-through on agreed actions, escalating issues requiring senior intervention and supporting continuous programme improvement.
Qualifications
Education
Bachelors or Masters degree preferred in Education, Social Sciences, Social Work, Development Studies, Management or a related field. (Relevant programme experience and demonstrated ability may be considered alongside formal qualifications.)
Experience
- 3-4 years of relevant experience in education, development, social impact, NGO, CSR, EdTech or government programme implementation.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.