State Head

Servify; Bengaluru; On-site; INR 5,000,000 - 9,000,000; Full time

Job summary

Servify is seeking a results-driven State Head to expand our partner network and drive regional sales growth across Bangalore and Karnataka. You will lead high-performing sales teams, manage channel partnerships, and push for strategic business development to exceed growth targets.

The ideal candidate has 8–12 years of channel sales leadership experience, an MBA is a plus, and strong skills in leadership, communication, and data-driven decision making. Travel up to 45–50% is expected.

Qualifications

• 8–12 years of experience in channel sales or related leadership roles.
• MBA from a recognized institute is a plus.
• Proven track record as a State Sales Head or equivalent senior leadership role.
• Strong leadership, communication, and stakeholder management skills.
• Able to measure performance via ROI and KPIs and drive decisions.
• Willingness to travel 45–50% within the territory.

Responsibilities

• Manage and implement Servify's channel sales strategy for Bangalore and Karnataka region.
• Achieve ambitious sales targets monthly, quarterly, and annually.
• Build and sustain OEMs, distributors, and channel partner relationships.
• Lead hiring for the sales function and develop high-performing teams.
• Identify market opportunities and drive partner acquisition and onboarding.
• Champion OEM warranty and Trade-in programs to drive adoption.
• Analyze market trends and competition to drive business growth.
• Collaborate with OEMs and internal teams for operational excellence and issue resolution.
• Balance hunting new partners with farming existing relationships.
• Manage budgets, performance, and regulatory compliance.
• Provide reporting, forecasting, and conduct business reviews.

Skills

Channel sales

Regional sales leadership

Team leadership

Strategic partnerships

Budget management

Forecasting & KPI analysis

Education

MBA

Graduate degree

Tools

MS Office

Tableau

AI tools

Job description

About Servify

Servify is a global product lifecycle management platform transforming the after-sales service experience. Founded in 2015 and headquartered in India, Servify connects leading OEM brands with their sales and service ecosystems to deliver seamless customer support and service operations. Servify partners with leading brands, retailers, distributors, insurers, service providers, and carriers across Asia, North America, Europe, and the MENA region.

Why Join Servify?

Servify embraces and values diversity and is committed to be an equal opportunity employer. We welcome applications from all members and will give equal consideration to all irrespective of age, disability, gender, sexual orientation, ethnicity, nationality, religion or belief.

At Servify, you'll be part of a fast-growing global technology company that encourages innovation, ownership, and continuous learning. We offer competitive compensation, ESOPs, employee-friendly policies, modern collaboration tools, professional development opportunities, and benefits that help you do your best work.

Position Summary

a results-driven State Head to expand our partner network, drive regional sales growth, and lead high-performing sales teams across Bangalore and Karnataka region. The ideal candidate will have strong experience in regional sales management, target achievement, team leadership, and strategic business development. Excellent communication, leadership, and goal-oriented execution skills are essential to drive business success and exceed growth objectives.

Key Responsibilities

• Managing, developing and implementing Servify's channel sales strategy across the Bangalore and Karnataka region aligned with business objectives.
• Achieve ambitious sales targets; monthly, quarterly, and annual with a focus on revenue and growth.
• Build, develop, and sustain relationships with OEMs, distributors, and channel partners to strengthen sales effectiveness.
• Identify talent gaps, determine hiring needs for the sales function, and lead the selection process for new team members.
• dentify new market opportunities and expand market presence through new partner acquisition and onboarding with strategic business development initiatives.
• Champion OEM warranty and Trade-in programs; drive high adoption rates across the channel.
• Analyze market trends and competition, implementing solutions for business growth and differentiation
• Collaborate with OEM and internal cross-functional teams to enable operational excellence and resolve partner or customer issues swiftly.
• Balance new channel partner/account acquisition (Hunting) with nurturing and growing existing relationships (Farming).
• Managing budgets, overseeing performance, and ensuring compliance with industry regulations.
• Provide detailed reporting, forecasting, and conduct regular business reviews to track performance and drive accountability.

Requirements

• Minimum 8-12 years of experience in relevant field
• Graduate degree in any discipline; MBA from a recognized institute is a plus
• Minimum 8+ years of experience in channel sales, distribution management, or related leadership roles
• Proven track record as a State Sales Head or equivalent senior leadership role
• Demonstrated ability to lead, motivate, and manage high-performance sales teams
• Strong ability to measure and analyze performance indicators, including ROI and KPIs to drive strategic decision making
• Excellent communication and interpersonal skills to build collaborative partnerships and stakeholder relationships
• Strong organizational capabilities coupled with a proactive problem solving attitude; Bias for action
• In-depth industry expertise in smartphone, consumer electronics, fintech, with respect to VAS programs
• Strong analytical skills, with proficiency in MS Office applications; (Excel, Word, PowerPoint); familiarity with Tableau and AI tools with data-driven approach to performance management is a plus
• Willingness to travel up to 45-50% within the assigned territory