Staff Software Engineer, Site Reliability

Harvey; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Harvey is seeking a Staff Software Engineer for its Site Reliability team in Bengaluru, India. This role requires 10+ years of experience in Site Reliability Engineering and involves designing and managing infrastructure resources, leading incident management processes, and automating operational workflows. Candidates should have expertise in infrastructure as code tools, observability tools, and strong programming skills. The position demands a commitment to operational excellence and security best practices.

Qualifications

• 10+ years of experience in Site Reliability Engineering or similar roles.
• Expertise in infrastructure as code tools (Pulumi, Terraform, CloudFormation).
• Deep familiarity with observability tools and incident response practices.
• Proficiency with cloud infrastructure platforms (Azure, GCP, AWS).
• Strong programming skills in Python, Bash, Go, or similar languages.

Responsibilities

• Design and manage monitoring, alerting, and infrastructure resources across global regions.
• Lead incident management processes, including postmortems and root cause analyses.
• Automate operational tasks and workflows to maintain high reliability.
• Establish best practices for security, compliance, and reliability.
• Optimize infrastructure costs through capacity planning.
• Provide technical mentorship and leadership.

Skills

Site Reliability Engineering

Infrastructure as code tools (e.g. Pulumi, Terraform)

Observability tools (e.g. Datadog, Sentry)

Cloud infrastructure (e.g. Azure, GCP, AWS)

Programming skills (Python, Bash, Go)

CI/CD practices

Kubernetes

Networking

Cloud security principles

Job description

Role Overview

As a Staff Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high‑leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission‑critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.

What You’ll Do

• Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
• Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
• Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
• Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle
• Optimize infrastructure costs through strategic capacity planning and build‑versus‑buy decisions while maintaining system performance, reliability, and functionality
• Provide technical mentorship and leadership, promoting best practices and fostering team growth

What You Have

• 10+ years of experience in Site Reliability Engineering or similar roles supporting production environments, with proven ability to mentor and guide technical teams
• Expertise in infrastructure as code (IaC) tools (Pulumi, Terraform, CloudFormation, etc.)
• Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
• Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
• Strong programming skills (Python, Bash, Go, or similar languages)
• Proven track record of diagnosing complex system problems and implementing durable solutions
• Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
• Excellent problem‑solving skills, meticulous attention to detail, and a commitment to operational excellence

Additional Information

• Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.

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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [e-mail]