Senior Manager, Performance & QA

Jobtailor; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

Harvey is seeking an Engineering Manager to lead its Core Infrastructure team in Bengaluru, India. This role will be crucial in managing cloud operations, ensuring platform reliability, and guiding a team to deliver a world-class legal AI platform. Candidates should have extensive management and engineering experience in cloud technologies.

You will be responsible for building secure infrastructure and collaborating cross-functionally to align with company goals. The position requires a commitment to operational excellence and team development.

Qualifications

• 6+ years of engineering management experience.
• 14+ years of hands-on infrastructure engineering.
• Deep expertise in cloud platforms (AWS, GCP, Azure).
• Strong understanding of observability stacks.
• Experience with CI/CD, networking, and security principles.

Responsibilities

• Lead and grow a team of engineers focused on infrastructure.
• Own cloud operations and ensure high availability.
• Partner with AI Labs to deliver scalable LLM model infrastructure.
• Build and harden a secure infrastructure foundation.
• Guide technical decision-making for container orchestration.

Skills

Engineering management

Cloud platforms (AWS, GCP, Azure)

Kubernetes

Infrastructure-as-code (Terraform, Pulumi)

Observability (Datadog, Sentry)

CI/CD

Networking principles

Security principles at scale

Incident management

Systems mindset

Job description

Role Overview

Our infrastructure is the foundation that powers every user interaction with Harvey. We’re looking for an Engineering Manager to lead our Core Infrastructure team – the group responsible for building reliable, scalable, and secure systems that support our legal AI platform globally. This role will own cloud infrastructure, observability, container orchestration, and core platform reliability. You’ll report to our VP of Engineering and guide a team of high-agency engineers, partnering closely with security and product teams to ensure our infra is an accelerant, not a constraint.

At Harvey, we value Decisiveness, Simplicity, and the mindset that Job's Not Finished. We move fast, prioritize clarity, and are always striving for excellence. If this resonates with you, we'd love to hear from you.

What You’ll Do

• Lead and grow a team of engineers focused on infrastructure, networking, and platform reliability.
• Own cloud operations, scaling worldwide while ensuring high availability and performance.
• Partner with Harvey’s AI Labs to deliver scalable, cost-efficient LLM model infrastructure across products.
• Build and harden a highly secure infrastructure foundation that the world’s top law firms and global enterprises can trust.
• Drive key initiatives around observability, cost optimization, disaster recovery, and infrastructure security.
• Oversee infrastructure-as-code practices across the engineering org.
• Guide technical decision‑making for container orchestration, service meshes, data infrastructure, and more.
• Hire, grow, and retain exceptional engineers who thrive in a high‑trust, high‑impact environment.
• Collaborate cross‑functionally to align infrastructure work with product roadmap and company goals.
• Foster a culture of operational excellence, blameless incident response, and continuous improvement.

What You Have

• 6+ years of engineering management experience and 14+ years of hands‑on infrastructure engineering.
• Deep expertise in cloud platforms (AWS, GCP, or Azure), Kubernetes, and infrastructure‑as‑code tooling (Terraform, Pulumi).
• Strong understanding of observability stacks (e.g. Datadog, Sentry) and incident response workflows.
• Experience with CI/CD, networking, and security principles at scale.
• A track record of designing and scaling systems with reliability and performance in mind.
• Excellent communication and collaboration skills, with a bias toward clarity and action, especially in incident management and customer communication.
• A systems mindset and passion for simplifying complex infrastructure.
• A track record of leading complex cross‑functional projects and delivering measurable impact.
• Exposure to ML or LLM infrastructure is a plus.

Additional Information

• Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [e-mail].