Staff Production Engineer - Reliability Enablement

Levi Strauss (India) Private Limited; Bengaluru; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Levi Strauss & Co. in Bengaluru, India is seeking a Staff Engineer to define and drive operational readiness across consumer-facing domains, building reliability capabilities and reference implementations.

The role requires 10+ years of production software experience with hands-on Java, Node.js, TypeScript or Go, and deep observability expertise to guide incident analyses and long-term improvements.

Qualifications

• 10+ years of experience building and supporting production software systems.
• Hands-on proficiency in Java, Node.js, TypeScript, or Go.
• Deep expertise in observability, metrics, tracing, and alerting.

Responsibilities

• Define and drive operational readiness standards across domains.
• Build reliability capabilities like instrumentation and load testing harnesses.
• Coach teams on incident analysis, root cause, and long-term fixes.
• Partner with Platform Engineering to raise reliability maturity.

Skills

Java

Node.js

TypeScript

Go

Observability

Incident analysis

Mentoring

Cross-functional collaboration

Job description

Introduction

Staff Engineer Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

About the Job

Define and drive operational readiness standards, including observability, alerting, service level objectives, runbooks, and production readiness reviews across consumer-facing domains. Build reusable reliability capabilities such as reference implementations, instrumentation frameworks, synthetic monitoring solutions, load testing harnesses, and cross-domain dashboards. Establish and coach teams on incident analysis methodologies, helping engineers identify root causes, systemic failures, and long-term corrective actions. Identify cross-domain reliability risks and recurring failure patterns, facilitating investigations and coordinating improvements across multiple engineering teams. Partner with Platform Engineering and engineering leaders to improve reliability maturity, increase team self-sufficiency, and drive continuous operational improvement.

About You

10+ years of experience building, operating, and supporting production software systems, including distributed systems and service integrations. Demonstrated experience leading production incidents, conducting root cause analyses, and delivering long-term reliability improvements. Hands-on proficiency in one or more modern programming languages such as Java, Node.js, TypeScript, or Go, with the ability to develop tooling and reference implementations. Deep expertise in observability practices, including metrics, distributed tracing, structured logging, service level indicators/objectives, error budgets, and alerting strategies. Experience improving engineering team capabilities through mentoring, coaching, and influencing cross-functional teams without direct authority.

LOCATION

Bengaluru, India

FULL TIME/PART TIME

Full time Current LS&Co Employees, apply via your Workday account.

Experience Level

Senior Level