SRE Architect

Tekskills Inc.; Mumbai; On-site; INR 1,400,000 - 1,800,000; Full time

Job summary

Tekskills Inc. in Mumbai seeks an experienced Site Reliability Engineer to lead the SRE transformation for enterprise-scale retail and pharmacy platforms, ensuring 24x7 availability and robust CI/CD, observability, and automation.

You will drive platform modernization, establish SLIs/SLOs, and mentor distributed teams, collaborating across Dev, Infra, Security, and Business units to improve uptime and resiliency.

Qualifications

• SRE, production support, and DevOps practices.
• Cloud platforms: GCP, Kubernetes, Docker, container orchestration.
• Observability tools: Dynatrace, Prometheus, Grafana, ELK, AppDynamics.
• Automation: Python, Shell scripting, Terraform, Ansible.
• CI/CD: Jenkins, GitHub, Azure DevOps.
• ITSM tools: ServiceNow.

Responsibilities

• Define and execute enterprise SRE strategy and roadmap.
• Architect highly scalable, resilient, and fault-tolerant systems.
• Establish SLIs, SLOs, and Error Budgets.
• Drive observability (monitoring, logging, tracing) frameworks.
• Lead AIOps and automation initiatives for proactive operations.
• Own major incident management and RCA governance.
• Collaborate across Dev, Infra, Security, and Business teams.
• Mentor and lead distributed SRE/DevOps teams.

Skills

SRE

Production Support

DevOps practices

Tools

GCP

Kubernetes

Docker

Container orchestration

Job description

2. Business Justification

This role is critical to drive SRE transformation| platform reliability| and automationinitiatives for enterprise-scale retail and pharmacy systems. Supports Health 100 and Pharmacy Services initiatives Ensures 24x7 stability and high availability of production platforms Drives AIOps adoption| observability maturity| and automation-first operations Reduces MTTR| incident volume| and operational costs Addresses architectural gaps and scalability challengesImpact:Improved system uptime| enhanced customer experience| optimized cost| andstrengthened delivery resilience.

3. Job Description Summary

Lead the design and implementation of SRE architecture| observability frameworks| andreliability engineering practices across cloud and hybrid platforms. Act as a trustedadvisor to stakeholders and clients| driving platform modernization and resilience.

4. Key Responsibilities

Define and execute enterprise SRE strategy and roadmap Architect highly scalable| resilient| and fault-tolerant systems Establish SLIs| SLOs| and Error Budgets Drive observability (monitoring| logging| tracing) frameworks Lead AIOps and automation initiatives for proactive operations Own major incident management and RCA governance Collaborate across Dev| Infra| Security| and Business teams Mentor and lead distributed SRE/DevOps teams

5. Mandatory Skills

• Strong expertise in SRE| Production Support| DevOps practices
• Cloud platforms: GCP Kubernetes| Docker| container orchestration
• Observability tools: Dynatrace| Prometheus| Grafana| ELK| AppDynamics
• Automation: Python| Shell scripting| Terraform| Ansible
• CI/CD: Jenkins| GitHub| Azure DevOps
• ITSM tools: ServiceNow

6. Preferred Skills

• Experience in Retail / Healthcare domain (CVS preferred)
• Experience with vendor consolidation / transformation programs
• Knowledge of Chaos Engineering and Resilience testin