SRE

United States Digital Space LLC; Maharashtra; On-site; INR 900,000 - 1,500,000; Full time

Job summary

United States Digital Space LLC is seeking a Site Reliability Engineer (SRE) / L1 Monitoring Engineer with 1–3 years of experience to join our core infra operations team. You will monitor critical banking apps, manage real-time telemetry, and respond to incidents in a secure cloud environment.

You will work with Datadog, Dynatrace, Prometheus, and Grafana, handle Nginx and Apigee gateways, and support Kubernetes clusters on GCP. A 24/7 shift model and a proactive, hands-on mindset are essential.

Qualifications

• 1 to 3 years of hands-on experience in L1 Support, Infrastructure Monitoring, or Junior SRE role.
• Experience with Datadog, Dynatrace, Prometheus, and Grafana for alerts.
• Hands-on with Nginx reverse proxy, load balancing, and log analysis.
• Foundational Kubernetes knowledge; kubectl logs and get pods.
• Familiarity with Google Cloud Platform core services.
• Experience with Apigee or similar API gateways.
• Proficiency with Linux/Unix and CLI.
• Willingness to work 24/7 shifts, including nights and weekends.

Responsibilities

• Monitor production environments and analytics dashboards in real time.
• Acknowledge, triage, and categorize alerts using SOPs.
• Document incidents and escalate P1/P2 to L2 when needed.
• Manage API traffic with Apigee and monitor gateway performance.
• Support Kubernetes cluster health and log review.
• Perform routine health checks and post-deployment validation.
• Run recovery scripts to restart services and manage resources.

Skills

1-3 years SRE

Datadog

Dynatrace

Prometheus

Grafana

Nginx

Kubernetes

GCP

Apigee

Linux/Unix

24/7 shifts

Tools

Datadog

Dynatrace

Prometheus

Grafana

Nginx

Kubernetes

Apigee

Job description

Job Description

Job Title: Site Reliability Engineer (SRE) / L1 Monitoring Engineer

Job Summary

We are seeking a proactive and technically driven SRE / L1 Monitoring Engineer with 1 to 3 years of experience to join our core digital infrastructure operations team. In this role, you will serve as the first line of defense ensuring the high availability, security, and performance of critical financial services and digital banking applications. You will be responsible for real‑time system monitoring, tracking alerts across modern observability stacks, performing initial triage on infrastructure bottlenecks, and managing API traffic performance. This is an excellent opportunity for an early‑career engineer looking to scale their skills in a high‑volume, secure cloud infrastructure environment.[1]

Key Responsibilities

L1 Infrastructure Monitoring & Alerts

• Real-time Surveillance: Actively monitor production environments, enterprise dashboards, and telemetry feeds using toolsets like Datadog, Dynatrace, and Grafana to spot anomalies before they impact end‑users.[1, 2, 3]
• Alert Triage: Acknowledge, validate, and categorize incoming infrastructure, database, and application alerts generated by Prometheus and application performance monitoring (APM) agents using predefined Standard Operating Procedures (SOPs).[1, 2, 3, 4, 5]
• Incident Escalation: Document incident details clearly in the ticketing system and swiftly elevate unresolved P1/P2 issues to L2 engineers or specialized DevOps teams with complete log snippets and context.

Application Delivery & API Traffic Management

• Nginx Operations: Monitor web server logs, verify reverse proxy configurations, and troubleshoot basic traffic routing or SSL/TLS certificate errors.[1, 2, 3]
• API Gateways: Use Apigee to monitor API proxy performance, track error rates (5xx/4xx codes), track latency spikes, and check developer portal connectivity.[1, 2, 3, 4]
• Kubernetes Support: Monitor cluster health, inspect pod statuses, view application logs using kubectl, and track resource usage (CPU/Memory limits).[1, 2]

Cloud Operations & Reliability

• GCP Monitoring: Utilize Google Cloud logging, native monitoring tools, and integrated observability dashboards to check the health of virtual machines, storage, and networking layers.[1, 2, 3, 4]
• Health Checks: Perform routine daily morning sanity checks and post‑deployment validation steps for critical banking services.
• Runbook Execution: Execute automated or manual scripts to restart failed services, clear disk space, or cycle pods safely in staging and production environments.

Required Qualifications & Technical Skills

• Experience: 1 to 3 years of hands‑on experience in an L1 Support, Infrastructure Monitoring, or Junior SRE role.
• Observability Tools: Hands‑on experience navigating and tracking alerts within Datadog, Dynatrace, Prometheus, and Grafana.
• Web Servers: Practical understanding of Nginx (reverse proxy, load balancing, log analysis).
• Containerization: Foundational knowledge of Kubernetes (K8s) (understanding pods, deployments, services, and basic troubleshooting commands like kubectl logs and kubectl get pods).
• Cloud Platform: Familiarity with Google Cloud Platform (GCP) core services and cloud monitoring concepts.
• API Management: Exposure to Apigee or equivalent API gateways for monitoring traffic flow and checking endpoint health.
• Operating Systems: Strong command‑line comfort in Linux/Unix environments for navigating directories and tailing logs.
• Shift Flexibility: Readiness to work in a 24/7 rotating shift model (including night shifts and weekends) to maintain uninterrupted banking infrastructure support.