Sr User Experience Designer

Blackbaud; Hyderabad; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Blackbaud seeks a User Experience Designer to craft solutions that delight users and support social good missions. You will partner with product and engineering to discover and deliver new web-based software across the product lifecycle.

You will design end-to-end experiences, contribute to the design system, and leverage AI-assisted tools to accelerate delivery while maintaining quality.

Qualifications

• 5+ years of experience as a UX designer including user research, prototyping, and using visual communication tools.
• Experience designing end-to-end solutions for user journeys and scenarios.
• Familiarity with user-centered design techniques and communicating design rationales to stakeholders.

Responsibilities

• Frame user problems accurately and brainstorm multiple design solutions.
• Create and test design options to validate usability and value.
• Document and communicate UX decisions clearly to peers.

Skills

UX design

User research

Prototyping

Design systems

AI-assisted tools

Cross-functional collaboration

Tools

Figma

Sketch

InVision

Job description

As a User Experience (UX) Designer at Blackbaud, you will be responsible for designing solutions that delight users and allow them to advance and achieve their social good missions. You will partner with product and engineering peers to discover and deliver new web-based software through the entire product development lifecycle. In this position, you will be focused on designing experiences that bring innovative, data-driven solutions to the market.

What you\'ll do:

• Accurately framing problems that need to be solved for users and ideating on different ways to solve those problems
• Creating and testing solutions to validate the user experience is both valuable and usable
• Contribute effective documentation and communication of the user experience for peers
• Build strong relationships with product teams and contribute to an open, creative, and productive atmosphere
• Work closely with a seasoned team of user experience professionals to define, grow, and maintain the design system and practices for Blackbaud as well as further develop your own capabilities and skills
• Leverage AI-assisted tools to accelerate delivery and improve quality, and actively experiment with emerging capabilities as they evolve

What you\'ll bring:

• 5+ years\' experience as a UX designer, including user research, prototyping, and using visual communication tools
• Experience designing solutions for end-to-end scenarios
• Experience with user centered design techniques
• Ability to know when and how to use various tools in your toolbox to persuade others about your design process
• Willingness to be communicative, collaborative, and open to feedback

Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good vision, we\'re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Blackbaud (NASDAQ: BLKB) is the world\'s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence.

The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer‑to‑peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics.

Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.