Sr Technical Lead - Unix Support

Prodapt Solutions; Siuri; On-site; INR 1,500,000 - 2,800,000; Full time

Job summary

Prodapt Solutions in India is seeking an experienced Infrastructure Operations professional to manage enterprise Linux, AIX, and Oracle VM environments across production systems.

You will lead complex incident resolution, perform root cause analysis, manage infrastructure changes, and collaborate with cross-functional technology teams to ensure high availability and security.

Fluent English and Spanish-speaking candidates are preferred to support global operations and on-call coverage.

Qualifications

• Experience in enterprise Linux administration and performance tuning.
• Proficient in AIX administration and LPAR/VG management.
• Strong Oracle VM virtualization and DR concepts.

Responsibilities

• Lead resolution of critical and high-severity incidents.
• Conduct RCA analyses and implement preventive actions.
• Coordinate change management and runbooks with cross-functional teams.
• Maintain documentation and maintain infra health monitoring.

Skills

Linux expertise

AIX expertise

Oracle VM virtualization

Shell scripting

Incident management

Change management

Networking security

Documentation

English and Spanish speaking

Tools

Zabbix

Nagios

OEM

SolarWinds

NIM

Job description

Overview

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A "Great Place To Work-Certified

" company, Prodapt employs over 5,000 technology and domain experts across the Americas, Europe, India, Africa, Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.

We are seeking a highly experienced Infrastructure Operations professional to manage and support enterprise Linux, AIX, and Oracle VM environments. The role is responsible for ensuring platform stability, availability, performance, and security across critical production systems. The candidate will lead complex incident resolution, perform root cause analysis, manage infrastructure changes, and collaborate with cross-functional technology teams to maintain high-availability environments.

Responsibilities

Linux Administration (Advanced)

• Administer and maintain enterprise Linux environments.
• Monitor and manage CPU, memory, processes, swap, storage, filesystems, and system services.
• Manage users, groups, permissions, packages, and OS configurations.
• Perform log analysis, troubleshooting, and incident diagnosis.
• Configure and support networking, multipath, LVM, and file systems.
• Develop and maintain Shell scripts for automation and operational efficiency.
• Perform capacity planning and performance tuning.

Oracle VM / Virtualization Administration

• Administer and support Oracle VM infrastructure.
• Manage virtualization hosts, physical servers, and virtual machines.
• Configure and maintain storage repositories and virtual networking.
• Monitor and troubleshoot virtualization performance issues involving CPU, memory, network, and storage resources.
• Ensure VM availability and resolve virtualization-related incidents.
• Support VM provisioning, migration, backup, and recovery activities.

AIX Administration (Advanced)

• Manage IBM AIX operating systems in enterprise environments.
• Administer filesystems, logical volumes, disks, memory, and processes.
• Manage AIX LVM, devices, services, and system configurations.
• Analyze system logs and diagnose performance issues.
• Perform preventive maintenance and system upgrades.
• Support business-critical production environments.

Infrastructure Operations

• Lead resolution of critical and high-severity incidents.
• Conduct Root Cause Analysis (RCA) and implement corrective/preventive actions.
• Execute change management activities following organizational procedures.
• Manage OS patching, updates, and infrastructure maintenance.
• Monitor infrastructure health, availability, capacity, and performance.
• Create and maintain operational documentation, SOPs, and runbooks.
• Coordinate with Network, Storage, Database, Security, Cloud, and Application teams.
• Participate in on-call support and major incident management when required.
• 24/7 Support
• English and Spanish Speaking candidate

Requirements

Linux (Advanced)

• RHEL, CentOS, Oracle Linux, SUSE administration
• System performance tuning and troubleshooting
• LVM, Multipath, NFS, CIFS
• Package management (RPM/YUM/DNF)
• Systemd and service management
• Networking and security hardening
• Shell scripting (Bash, Korn Shell)

AIX (Advanced)

• AIX administration and troubleshooting
• LPAR management
• Volume Groups (VG), Logical Volumes (LV), Filesystems
• NIM administration
• Performance monitoring and tuning
• System patching and upgrades

Oracle VM / Virtualization

• Oracle VM Manager administration
• VM lifecycle management
• Virtual networking and storage repositories
• Resource allocation and optimization
• High availability and disaster recovery concepts

Infrastructure Operations

• Incident, Change and Problem Management
• RCA methodologies
• Monitoring tools (Zabbix, Nagios, OEM, SolarWinds, etc.)
• Automation and operational improvements
• Documentation and process management