Sr. Technical Instructor

vmware; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

VMware in Bengaluru is hiring a Sr. Technical Instructor to deliver, develop, and maintain technical courses for distributors, partners, customers, and internal staff. Courses will be conducted in traditional lecture/lab settings and online formats.

Responsibilities include instruction, course development, and supporting sales with product advocacy. The role requires travel 50–60% and collaboration with SMEs, course developers, and marketing to shape curriculum and materials.

Qualifications

• 4+ years teaching technical material, preferably at the operating system level and below.
• 2+ years developing technical training materials
• 5+ years experience in technical industry
• Knowledge of systems administration, networking, client/server applications and hardware configuration
• Excellent written and oral communication skills
• Project management experience, preferably with large educational projects

Responsibilities

• Teaching courses for customers, partners, distributors, and internal employees
• Conducting train the trainer sessions
• Working with fellow instructors to improve training materials and delivery
• Developing custom courses using and extending existing training curriculum
• Updating and maintaining existing courseware and labs
• Assisting engineers in product development by discovering and reporting bugs

Skills

Systems administration

Linux/UNIX

Windows administration

Networking

Scripting

Technical training

Job description

VMware is the industry-leading virtualization software company. Our technologies simplify IT complexity and streamline operations, helping businesses become more agile, efficient and profitable. By virtualizing infrastructure—from the data center to the cloud to mobile devices—we enable IT to deliver services from any device, anytime, anywhere. - See more at: http://www.vmware.com/in/company/#sthash.2nzmlvUu.dpuf

Job Description

Designation : Sr. Technical Instructor

This position, reporting to the Manager of Education Services, is responsible for delivering, developing, and maintaining technical courses for VMware distributors, channel partners, customers, and internal employees. Courses will be delivered in traditional lecture/lab settings, and, at times, on-line.

Responsibilities include:

Instruction

• Teaching courses for customers, partners, distributors, and internal employees
• Conducting train the trainer sessions
• Working with fellow instructors to improve training materials and delivery

Course Development

• Developing custom courses using and extending existing training curriculum
• Working with subject matter experts to validate course design and content
• Working with course developers and marketing to determine curriculum needs
• Updating and maintaining existing courseware and labs

Other

• Traveling 50% to 60% of the time
• Working with VMware’s Technical Publications and Systems Engineering group to ensure consistency of product documentation and training materials, and to exploit opportunities for reuse of these materials
• Investigating, developing, and implementing programs for alternative education channels for customers and strategic partners, such as online “webinars”, eLearning, and technical awareness seminars
• Assisting in interviewing and selecting new technical trainers
• Mentoring new trainers, and providing support to other trainers, especially those based off-site
• Supporting VMware sales by acting as a strong advocate for VMware products both inside and outside classes
• Assisting engineers in product development by discovering and reporting bugs and requesting new features in VMware products

Qualifications

Desirable Skills and Experience:

• 4+years years experience teaching technical material, preferably at the operating system level and below
• 2+ years experience developing technical training materials
• 5+ years experience in technical industry
• Knowledge of systems administration, networking, client/server applications and hardware configuration:
  • Strong knowledge of systems administration in Linux/UNIX and Microsoft Windows operating systems
  • Ability to write scripts and simple programs
  • Good practical working ability with Linux and/or Windows utilities and applications
  • Experience doing and/or teaching one or more of the following: Linux/UNIX System Administration, Server Hardware Maintenance, x86 Hardware Configuration, Windows 2000+ Server Systems Administration, Storage Area Networks, Linux/UNIX Kernel Configuration & Tuning, Windows Server and Network Configuration
  • Analyzing audience needs and tying them to business requirements
  • Designing and developing student and instructor guides
  • Creating tests and practical lab activities
• Practical knowledge of modern electronic education delivery channels (eLearning) and systems (learning management systems)
• Excellent written and oral communication skills
• Project management experience, preferably with large educational projects

Additional Information

All your information will be kept confidential according to EEO guidelines.