Sr Systems Support Engineer

Altera Digital Health (India) LLP; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Altera Digital Health (India) LLP is seeking an experienced Senior Network Engineer to configure, monitor, and secure complex networks across on‑prem and cloud environments. You will work with multi‑vendor firewalls, manage hybrid cloud connectivity, and mentor junior staff.

The role requires 6+ years in networking and security, strong Azure/AWS networking skills, and IaC familiarity. You will collaborate with senior engineers on large infrastructure projects and drive design and implementation

Qualifications

• Bachelor's degree in Engineering or equivalent.
• 6+ years in core Networking and Security.
• Hands-on experience with multi-vendor Firewalls.
• Strong knowledge of TCP/IP, DNS, BGP, OSPF, EIGRP, MPLS.
• Experience with Azure/AWS cloud networking deployment.
• IaC experience with ARM, Bicep, or Terraform is a plus.

Responsibilities

• Configure, maintain, and operate core networking and security equipment.
• Install and organize physical infrastructure and cabling per docs.
• Monitor network health, respond to alerts, maintain topology docs.
• Mentor junior engineers and act as escalation point.
• Own end-to-end network projects from design to handover.
• Design and troubleshoot Azure and AWS cloud networking solutions.

Skills

Networking

Security

Multi-vendor Firewalls

Azure Networking

AWS Networking

DMVPN/IPsec

TCP/IP/DNS/BGP/OSPF/EIGRP

MPLS/VPNs/VXLAN

Hybrid Cloud Networking

Python/Shell/YAML scripting

DevOps/CI/CD basics

Education

Bachelor's degree in Engineering

CCNA/CCNP

Security+

ITIL Foundation

Azure Fundamentals / Azure Network Engineer Associate

Tools

Checkpoint

Cisco ASA

Cisco Firepower

Fortinet

SonicWall

Palo Alto

Azure Firewall

Azure Network Watcher

Job description

Responsibilities:

• Configures, maintains, and operates routers, switches, firewalls, load balancers, and monitoring tools
• Installs physical equipment, connects cabling, organizes communication racks, and powers devices per documentation
• Proactively monitors network infrastructure using monitoring tools, responds to alerts, and maintains updated topology documentation
• Mentors, coaches, and shares knowledge with junior team members
• Acts as an escalation point for complex incidents and requests
• Independently handles routine network service requests, access provisioning, and documentation
• Troubleshoots and resolves major incidents, leads outage bridges, and performs root cause analysis
• Owns end-to-end network infrastructure projects (design, implementation, testing, and handover)
• Develops subject matter expertise in domains such as datacenter networking, firewalls, load balancing, or cloud networking
• Collaborates with senior engineers on large-scale infrastructure projects
• Designs, deploys, configures, and troubleshoots Azure and AWS cloud networking solutions

Experience Required:

• 6+ years of experience in core Networking and Security
• Strong experience in data security operations (administration, configuration, troubleshooting, and design)
• Hands‑on experience with multi-vendor firewalls (Checkpoint, Cisco ASA, Cisco Firepower, Fortinet, SonicWall, Palo Alto)
• Experience with security tools such as WAF, NIPS, Firewall Analyzer, and DDoS protection
• Strong understanding of L3 routing protocols (OSPF, BGP)
• Experience with multi-vendor environments (Whitebox is a plus)
• Solid knowledge of networking technologies: TCP/IP, DNS, BGP, OSPF, EIGRP, MPLS VPNs, VXLAN, Multicast
• Experience with DMVPN, IPSEC, and encryption standards

Azure Networking (Enhanced Requirement):

• Strong hands‑on experience in deployment, configuration, and troubleshooting of Microsoft Azure networking services, including:
  • Virtual Networks (VNet), Subnets, IP Address Management
  • Network Security Groups (NSG) and Azure Firewall policy configuration and troubleshooting
  • Azure Load Balancer (L4) and Application Gateway (L7) setup, tuning, and issue resolution
  • Azure Front Door and Web Application Firewall (WAF) configuration and debugging
  • VPN Gateway (Site‑to‑Site, Point‑to‑Site) and ExpressRoute deployment and troubleshooting connectivity issues
  • User Defined Routes (UDR) and Network Virtual Appliances (NVA) configuration and routing issue analysis
  • Azure DNS, Traffic Manager, and Network Watcher for diagnostics and monitoring
• Strong experience in troubleshooting Azure network issues, including:
  • Connectivity issues between VNets, subnets, and on‑prem environments
  • Routing misconfigurations and asymmetric routing
  • NSG/Firewall rule conflicts and traffic drops
  • Load balancing and application gateway backend health issues
  • VPN/ExpressRoute latency, packet drops, and tunnel failures
• Experience designing and implementing hybrid cloud connectivity (On‑prem to Azure)
• Strong understanding of Azure network security architecture and best practices
• Experience with high availability, failover, and disaster recovery design in Azure networking
• Hands‑on experience with Infrastructure as Code (IaC) using ARM templates, Bicep, or Terraform

Cloud & Automation Skills:

• Knowledge of AWS networking and architectural principles
• Experience with network automation using Python, Shell scripting, YAML
• Familiarity with DevOps practices and CI/CD pipelines

Education & Certifications:

• Bachelor’s degree in Engineering or related discipline (or equivalent experience)
• Preferred certifications:
  • CCNA / CCNP
  • Security+
  • ITIL Foundation
  • Microsoft Azure Fundamentals / Azure Network Engineer Associate

Key Skills:

• Strong consulting and communication skills
• Ability to work with internal and external stakeholders
• Strong analytical and problem‑solving abilities