Sr Support Engineer - Data Scientist, Machine Learning, Python, NLP, SQL

JDA Software; Coimbatore District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Blue Yonder in India (Coimbatore) is seeking an astute data scientist with a strong ML foundation to join the engineering team for development and deployment of AI-driven supply chain solutions. You will work on classifiers, data integration, and analytics across planning to delivery, interfacing with product teams.

Ideal candidates have hands-on experience with Python, ML libraries, NLP, and statistics, plus strong communication and ability to collaborate with global stakeholders in a

Qualifications

• Must have strong ML/DS foundations with practical algorithm experience.
• Proficiency in Python and DS toolkits with hands-on libraries.
• Experience in NLP, LLM, and neural networks.
• Knowledge of supply chain concepts and statistical analysis.
• Familiarity with OR concepts (integer, linear, stochastic).
• Strong communication and collaboration skills.
• Experience with SQL/Snowflake and data visualization tools.

Responsibilities

• Select, build, and optimize classifiers using ML techniques.
• Conduct data mining and exploratory analysis.
• Integrate third-party data sources to enhance datasets.
• Refine data collection and ensure data quality for analytics.
• Process, cleanse, and verify data integrity for analysis.
• Perform ad-hoc analyses and present results to stakeholders.
• Address forecasting/data quality issues and implement checks.
• Build scripts and logic using advanced ML/AI techniques.

Skills

ML algorithms

Python & data tools

LLM / NLP

Supply chain concepts

Operations research

Critical thinking

Streamlit / Power BI

SQL / Snowflake

Statistics

Tools

Perl

Shell

Snowflake

Cognos

Job description

Overview

Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work” Blue Yonder is the world leader in digital supply chain transformations and omni-channel commerce fulfillment. Our end-to-end, cognitive business platform enables retailers, manufacturers and logistics providers to best fulfill customer demand from planning through delivery. With Blue Yonder, you’ll unify your data, supply chain and retail commerce operations to unlock new business opportunities and drive automation, control and orchestration to enable more profitable, sustainable business decisions. Blue Yonder - Fulfill your Potential™ Seeking an astute individual that has a strong technical foundation with the additional ability to be hands-on with the broader engineering team as part of the development/deployment cycle, and deep knowledge of industry best practices, with the ability to implement them working with both the platform, and the product teams.

What you’ll do

• Select, build, and optimize classifiers using advanced machine learning techniques.
• Conduct data mining using cutting-edge methods and tools.
• Integrate third-party data sources to enhance the company’s datasets when necessary.
• Refine data collection procedures to ensure relevant data is available for analytic systems.
• Process, cleanse, and verify the integrity of data used for analysis.
• Perform ad-hoc analysis and present results clearly to stakeholders.
• Address customer concerns regarding forecasting issues and data quality, and write codes to perform forecasting checks.
• Building custom scripts and logic using advance ML and AI techniques to solve business problems.

What we are looking for

Must Have:

• Solid understanding of machine learning algorithms (e.g., Linear Regression, K-Means Clustering, Naive Bayes).
• Proficiency in data science toolkits such as Python, NumPy, Pandas, Matplotlib, Seaborn (expertise in at least two is required).
• Experience in LLM, NLP techniques and Neural network.
• Experience in supply chain concepts and statistical analysis.
• Knowledge of operations research concepts, including integer, linear, and stochastic programming.
• Strong critical and operational thinking skills.
• Familiarity with data visualization tools such as Streamlit and Power BI.
• Proficiency in query languages such as SQL and Snowflake, or Python-based SQL wrappers.
• Solid grounding in applied statistics, including distributions, hypothesis testing, and regression analysis.

Preferred:

• Familiarity with Dask/parallel processing, Airflow orchestration tools, Postman/API integration.
• Strong scripting and programming capabilities.
• Data-driven mindset with an eye for detail.

Soft Skills

• Must have excellent communication and interpersonal skills to interact with a wide variety of internal personnel with emphasis on follow-through and reporting
• Ability to work calmly under pressure and meet deadlines
• Proven background to have managed multiple stakeholders in a global environment
• Must have strong multi-tasking skills
• Must be self-motivated and quick learner - New technologies, platforms, integrations
• Able to work flexible hours, including evenings, weekends, as warranted by the situation in critical times or to manage customer escalations
• Demonstrates initiative and is inquisitive
• Succeeds in a fast-paced environment
• Demonstrates the ability to work independently without losing team synergy
• Demonstrates customer service ethics and core values

Experience

5 to 8 years of relevant experience

Our Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

A Culture, Not just a Company Our culture is built on collaboration, respect and having fun whenever possible. This along with ensuring we live our Core Values, enables us to learn, grow, create customer value, and manage the well-being of our collective ecosystem of partners, customers and associates alike. We rise each day with an unwavering commitment to lifelong learning, collaborating with respect, and operating with integrity.

Technical Stack & Products

• OS – Unix-RHEL, Windows 2008R2 and above.
• Supply chain products: SCPO (Demand & FF, ESP, Promotions, IO, S&OP) RDBMS – Oracle 11g and above and SQL/PLSQL 2012 and above, Snowflake BA tools – Cognos.
• Interface: SFTP, AS2, DMS, Blue Yonder connect
• Scripting – Perl, Shell, Python is desirable.

What do we do?

Blue Yonder is the AI company for supply chain. As the world leader in end-to-end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption. “Blue Yonder” is a trademark or registered trademark of Blue Yonder Group, Inc. Any trade, product or service name referenced in this document using the name “Blue Yonder” is a trademark and/or property of Blue Yonder Group, Inc. Blue Yonder, Inc. - Administrative Office 15059 N Scottsdale Rd Suite 350 Scottsdale, AZ 85254-2666