Sr. Specialist, Governance, Risk and Compliance (TCF)

Concentrix; Gurugram District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Concentrix in Gurgaon is seeking a Senior Specialist for AI Governance, Risk & Compliance to lead the governance program and drive risk assessments across the AI lifecycle. You will work with Legal, Privacy, Security, and Technology teams to embed Responsible AI and ensure regulatory alignment.

The role requires 8–12 years in GRC with AI governance experience, and familiarity with ISO/NIST frameworks. Full-time on-site in Gurgaon IT SEZ.

Qualifications

• Bachelor’s degree in Information Security, CS, IS, Risk Management, Law or related field.
• 8–12 years of Governance, Risk & Compliance experience with AI governance exposure.
• Hands-on in AI risk assessments, governance docs and controls.
• Familiar with ISO/IEC 42001, ISO 27001, NIST AI RMF and AI regs.

Responsibilities

• Develop and implement AI governance framework, policies, standards and procedures.
• Lead AI risk assessments, risk registers, treatment plans and reviews.
• Maintain AIMS documentation, controls, metrics and governance processes.
• Support Responsible AI principles: fairness, transparency, accountability.
• Define governance requirements for AI lifecycle, including Generative AI tools.
• Collaborate with Security, Privacy, Legal and Tech teams to embed governance.
• Coordinate AI audits, evidence gathering and remediation efforts.
• Provide awareness and training on AI governance across the org.

Skills

AI governance

Risk management

Regulatory compliance

Policy development

Stakeholder management

Audit & assurance

Education

Bachelor’s degree in Information Security, CS, IS, Risk Management, Law

Tools

ISO/IEC 42001

ISO 27001

NIST AI Risk Management Framework

AIMS (AI Management System)

Job description

Job Title

Sr. Specialist, Governance, Risk and Compliance (TCF)

Company Overview

We’re Concentrix. The intelligent transformation partner. Solution‑focused. Tech‑powered. Intelligence‑fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution‑focused, tech‑powered, intelligence‑fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game‑changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry‑leading global security for our staff and clients. You will work with the best in the world to design, implement and strategise IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game‑changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognised with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game‑changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.

Role Overview

Senior Specialist – AI Governance, Risk & Compliance. Function: Governance, Risk & Compliance. Role Level: Senior Manager / Senior Specialist. We are seeking an experienced professional to support the development, implementation, and ongoing management of the organisation’s AI Governance, Risk & Compliance programme. The role will focus on AI risk assessments, governance documentation, Responsible AI practices, regulatory and standards alignment, and the establishment of consistent governance processes across the AI lifecycle. The individual will work closely with the team, Data Privacy, Legal, Technology, AI Product teams, and other stakeholders to embed responsible, secure, compliant, and risk‑informed AI practices across the organisation.

Key Responsibilities

• AI Governance & Frameworks: Support the development, implementation, and continuous improvement of the AI governance framework, policies, standards, procedures, and operating guidance.
• AI Risk Management: Manage AI risk assessments and related documentation, including risk identification, impact assessments, risk treatment plans, mitigation tracking, and periodic reviews.
• ISO/IEC 42001 & AIMS: Maintain and enhance the Artificial Intelligence Management System (AIMS) documentation, controls, evidence, objectives, metrics, and governance processes to support ongoing compliance and certification requirements.
• Responsible AI: Support implementation of Responsible AI principles, including fairness, transparency, accountability, human oversight, explainability, and appropriate use of AI.
• AI Lifecycle Governance: Establish and maintain governance requirements for AI use cases, AI‑enabled solutions, Generative AI tools, AI agents, and third‑party AI services across their lifecycle.
• Policy & Guidance Development: Develop and maintain AI governance policies, standards, guidelines, risk assessment methodologies, and practical Do’s and Don’ts for AI adoption and enablement.
• Regulatory & Standards Alignment: Monitor relevant AI regulations, standards, and emerging requirements and translate them into actionable governance requirements and controls.
• Governance Operations & Reporting: Coordinate AI governance reviews, maintain risk and compliance registers, track remediation actions, define programme metrics, and prepare management reporting.
• Stakeholder Engagement: Collaborate with Security, Privacy, Legal, Compliance, Enterprise Risk, Technology, and business teams to embed AI governance into existing risk management and operational processes.
• Audit & Assurance: Coordinate AI‑related client audits, evidence demonstration, and remediation of identified gaps.
• AI Governance Awareness: Support stakeholder awareness, training, and guidance to promote consistent adoption of AI governance requirements across the organisation.
• Complete all assigned, mandatory training within the timeframe provided.
• Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports.

Required Qualifications & Experience

• Bachelor’s degree in Information Security, Computer Science, Information Systems, Risk Management, Law, or a related discipline.
• 8–12 years of relevant experience in Governance, Risk & Compliance, Information Security, Privacy, Technology Risk, or related fields, including meaningful experience in AI governance or AI risk management.
• Practical understanding of AI risk assessment, Responsible AI principles, AI governance frameworks, and AI lifecycle controls.
• Experience developing and maintaining governance documentation, policies, standards, procedures, risk registers, and compliance evidence.
• Familiarity with ISO/IEC 42001, ISO 27001, NIST AI Risk Management Framework, and applicable AI regulatory requirements.
• Experience supporting audits, certification programmes, control assessments, risk remediation, and cross‑functional governance initiatives.
• Strong stakeholder management, analytical, documentation, communication, and programme coordination skills.

Preferred Attributes

• Experience implementing or maintaining an AI Management System (AIMS) or an enterprise AI governance programme.
• Exposure to Generative AI, large language models (LLMs), AI agents, AI‑enabled products, and third‑party AI platforms.
• Ability to translate emerging AI risks, standards, and regulatory requirements into practical governance controls and business guidance.
• Ability to work independently, manage multiple workstreams, and engage effectively with senior stakeholders and technical teams.

Location

IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D

Language Requirements & Time Type

Time Type: Full time

Company Commitment to diversity

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.