Sr. Spclst, Scitara Business Analyst

Merck; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Merck in Hyderabad, India seeks a Business Analyst for the Digital Quality & Lab Instrument Integration team. You will translate lab, quality and operational needs into clear, testable requirements and ensure alignment with regulatory expectations.

You will serve as the liaison between business stakeholders and technical teams, defining BRDs, functional specs, user stories, and acceptance criteria, while maintaining traceability across design, testing and deployment.

Qualifications

• Bachelor's degree in Engineering, Science, Computer Science, Information Systems, or related discipline.
• 5+ years of experience as a Business Analyst in regulated environments (pharmaceutical, life sciences, or manufacturing preferred).
• Demonstrated experience with SDLC and validation frameworks (GxP, cGMP).
• Strong understanding of lab operations, quality systems, or laboratory informatics.
• Excellent written, verbal, and facilitation skills.
• Ability to work independently and influence across organizational boundaries.

Responsibilities

• Lead stakeholder interviews, workshops and sessions to elicit business needs, pain points, and outcomes.
• Analyze current-state and future-state processes; define optimized workflows aligned to digital and integration strategies.
• Create BRDs, Functional Specs, User Stories, Use Cases, and Process Flows.
• Define test cases, acceptance criteria and support UAT planning and execution.
• Facilitate requirements reviews, ensuring robust requirements.
• Maintain requirements traceability through design, testing, validation and deployment.
• Support validation activities by ensuring business intent is accurately represented and testable.
• Partner with Technical Analysts/Developers and Testers to ensure feasibility, alignment, and quality delivery.
• Operate effectively in a highly matrixed, fast-paced, global environment.

Skills

Stakeholder interviews

Business process analysis

BRD & FSD writing

User stories & use cases

Test planning & UAT

Requirements traceability

Regulated environments

SDLC knowledge

Jira & Confluence

Education

Bachelor's degree in Engineering, Science, CS

Tools

Scitara DLX

Empower

BIOVIA

MODA

GLIMS

LabX

Jira

Confluence

Job description

Job Description

Business Analyst (BA) - Digital Quality & Lab Instrument Integration

The Opportunity:

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview:

Our Digital Quality & Lab Instrument Integration team operates as a strategic business partner, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and platforms that increase productivity, enable innovation, and improve compliance across laboratory and manufacturing environments.

The Business Analyst (BA) will serve as the primary liaison between business stakeholders and technical teams, translating laboratory, quality, and operational needs into clearly defined, testable, and traceable requirements. The BA ensures that integration solutions delivered through platforms such as Scitara DLX, Empower, BIOVIA, MODA, GLIMS, and LabX align to business objectives, regulatory expectations, and end-user workflows. This role has accountability for requirements lifecycle management, business process definition, and ensuring alignment between intended business outcomes and delivered system functionality.

Key Responsibilities:

• Lead stakeholder interviews, workshops, and working sessions to elicit business needs, pain points, and desired outcomes.
• Analyze current-state and future-state business processes and define optimized workflows aligned to digital and integration strategies.
• Author and maintain requirements artifacts, including:
  • Business Requirements Documents (BRDs)
  • Functional Specifications
  • User Stories, Use Cases, and Process Flows
• Define clear test cases, acceptance criteria and support UAT planning and execution.
• Facilitate requirements reviews, ensuring requirements are robust.
• Maintain requirements traceability through design, testing, validation, and deployment.
• Support validation activities by ensuring business intent is accurately represented and testable.
• Partner closely with Technical Analysts/Developers and Testers to ensure feasibility, alignment, and quality delivery.
• Operate effectively in a highly matrixed, fast-paced, global environment.

Education & Qualifications

• Bachelor's degree (preferred fields: Engineering, Science, Computer Science, Information Systems, or related discipline).
• 5+ years of experience as a Business Analyst in regulated environments (pharmaceutical, life sciences, or manufacturing preferred).
• Demonstrated experience working within SDLC and validation frameworks (GxP, cGMP).
• Strong understanding of lab operations, quality systems, or laboratory informatics.
• Excellent written, verbal, and facilitation skills.
• Ability to work independently and influence across organizational boundaries.

Preferred Experience

• Experience supporting lab systems (Empower, BIOVIA, MODA, GLIMS, Scitara DLX).
• Familiarity with change control processes (e.g. Veeva) and digital SDLC (e.g. Kneat).
• Experience with digital workflows, data integrity, and compliance-driven implementations.
• Hands‑on experience with Jira, Confluence, and requirements traceability tools (e.g., Xray).

What Success Looks Like

Within 6 Months

• Independently leads requirements gathering for at least three active instrument integration or digital workflow initiative.
• Delivers high-quality, testable requirements that are adopted by development and testing teams with minimal rework.
• Establishes clear traceability between business objectives, requirements, data