Sr. Solutions Engineer - Mumbai

Netskope; India; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Netskope in India seeks a seasoned Solutions Engineer to partner with customers and partners, champion feedback to HQ, and guide product enhancements. You will articulate Netskope's cloud security architecture to senior security leaders and craft demos, PoCs, and win strategies.

The role emphasizes deep technical know-how across security solutions, strong communication, and the ability to influence CISOs, while traveling within the region to meet clients and participate in events.

Qualifications

• 7+ years of experience as a Solutions/System Engineer with a track record of presenting technical information to executives or architects.
• Strong empathy for customers and a passion for revenue and growth.
• Excellent written and verbal communication; comfortable presenting to senior executives.
• Ability to scale from whiteboard discussions to security architect-level engagements.
• Experience with installing, configuring, and administering Linux, MacOS, and Windows systems.
• Knowledge of cloud identity providers, SCIM, SIEM, SOAR, EDR, and SD-WAN deployments.

Responsibilities

• Exceed sales targets and articulate Netskope's architecture to security leaders.
• Create best-practice demos, PoCs, and value exercises and lead win strategies.
• Coordinate with CX teams to resolve customer issues and advocate for enhancements.
• Gather customer requirements and present Netskope solutions that deliver business value.
• Lead PoCs and participate in trade shows and conferences.
• Respond to RFIs/RFPs and provide competitive differentiation.

Skills

Communication

Public speaking

Customer empathy

Presentation skills

Sales acumen

Technical evangelism

Education

Bachelor's degree in Computer Science or related field

Tools

Linux

Windows

MacOS

MDM/MAM

SAML/SSO

Job description

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the position:

The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.

You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base.

This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.

Responsibilities include:

• Objective #1 is to exceed our sales targets.
• Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
• Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
• Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.
• Understand the customer need and establish company’s product as the best solution that addresses that customer requirement and provides business value
• Present the Netskope cloud security solution to prospective customers
• Create and deliver demonstrations of the products
• Gather customer technical requirements
• Work trade shows as necessary
• Provide insight on competitive solutions and differentiate between them
• Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion
• Lead Proof-of-Concepts (POCs)
• Present at Conferences and Seminars
• Respond effectively to RFIs/RFPs

Job Requirements:

• 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
• Strong empathy for customers AND passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
• Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
• Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems
• Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
• Knowledge of certificates, key management systems, HSM and related protocols
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways,working with remote access and site to site VPN technologies,SAML/SSO, DLP, Data security and understand but also write regex expressions
• Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations
• Experience working with ActiveDirectoryServices including ADFS, working knowledge of Azure AD is desired
• Experience working with Public cloud environments (AWS, Azure and GCP)
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Travel - within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).

Desire:

• Demonstrable experience with scripting languages such as Python, and REST API framework.
• Prior experience with other vendor Cloud Security solutions is advantageous.
• Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP,CCSK, CCSP,CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc).
• Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP
• Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).

Education

• Relevant Bachelor’s degree; preference for computer science or related degrees

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