Sr Solution Architect

Zuora Community; Bengaluru; Hybrid; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Generous, flexible time off

Job summary

Zuora Community is looking for a Solution Architect in Bengaluru, Karnataka, India. The role is pivotal in designing and implementing Zuora solutions while leading client discussions and managing project tasks. Candidates should have enterprise-level experience in professional services, expertise in business analysis, and excellent communication skills. The position also offers competitive compensation, health insurance, and generous time off. Join a company committed to diversity and inclusivity.

Qualifications

• Must have enterprise-level experience within a professional services organization as a Solution Architect.
• Demonstrated leadership abilities to lead business discussions with customers.
• Experience in data analysis, conversion and migration.

Responsibilities

• Design and validate the proposed solution architecture.
• Review technical team deliverables for compliance with architecture standards.
• Deliver expert services to Zuora partners.

Skills

Solution architecture

Requirements gathering

Business analysis

Agile methodologies

Communication skills

Job description

Location: Bengaluru, Karnataka, India

The Opportunity

The Solution Architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills and the ability to effectively command a room. The solution architect plays a lead role during implementation, identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements, and guiding the client to achieve a successful implementation. They identify potential issues and risks early and develop mitigation strategies and contingency plans. The candidate will simplify complex technology concepts and integrate moving parts to deliver successful solutions.

This is a remote position, with occasional in‑office visits, events, or off‑sites.

What You’ll Achieve

• Solution design using the full Zuora product portfolio
• Design and validate that the proposed solution architecture supports the stated and implied business requirements
• Review technical team deliverables for compliance with architecture standards, guidelines and best practices
• Articulate and present different points of view on various technologies
• Present architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and mock‑ups
• Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users
• Deliver expert services to Zuora partners

About You

• Must have enterprise‑level experience within a professional services organization as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions
• Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and best practices to implement it
• Experience in requirements gathering, use‑case documentation, business analysis, systems design and integration, user interface design and implementation
• Experience in data analysis, conversion and migration, interfaces and reports
• Experience with system design using configuration and/or customization, integration, testing and support
• Experience delivering end‑to‑end solutions through the entire SDLC – right from client‑facing workshops, design, build, test, deployment, UAT and hand‑over
• Experience with Waterfall and Agile methodologies
• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid‑paced implementation environment
• Experience with accounting and ability to converse effectively with Finance teams
• Experience managing tasks on multiple projects simultaneously

Benefits

• Competitive compensation, variable bonus and performance‑based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company‑wide year‑end break
• Paid parental leave (including fully paid leave for eligible employees, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support
• Benefits may vary by location; details will be shared during the interview process

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact [e-mail].