Sr. Software Application Engineering Manager , Amazon Books

Amazon; Chennai District; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

ADCI MAA 15 SEZ in Chennai area is seeking a Software Application Engineering Manager III to lead Katalyst-Tech, an automation and AI engineering team within ROSE. You will own strategy and execution for scalable automation and AI-powered workflows across Books Operations, Customer Service, Publishing, and Marketing.

The role emphasizes technical leadership, program execution, stakeholder management, and people development to drive large-scale automation initiatives and measurable business

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or related technical discipline.
• Experience designing, building, operating, and managing large-scale distributed systems or web services.
• Experience with one or more general-purpose programming languages such as Java, C/C++, C#, Python, JavaScript, Ruby, or Go.
• Experience scripting and automating processes with understanding of the complete deployment life cycle.
• 5+ years of engineering team management experience.

Responsibilities

• Lead and grow a team of Application Engineers, System Development Engineers, and RPA Developers supporting multiple Books organizations.
• Drive design and delivery of scalable automation solutions, internal tools, workflow platforms, and AI-powered operational systems.
• Partner with Operations, Product, Program, and Engineering teams to identify automation opportunities and prioritize high-impact initiatives.
• Establish mechanisms for roadmap planning, project execution, dependency management, and operational reviews across multiple programs.
• Drive operational excellence through standardized development, testing, deployment, and support processes.
• Own delivery of GenAI and workflow automation initiatives leveraging AWS and internal Amazon technologies.
• Mentor engineers and technical leads while building a high-performance engineering culture focused on innovation and execution.
• Influence senior stakeholders through data-driven reviews, metrics, and long-term automation strategy.

Skills

Distributed systems

Programming languages

Automation tooling

Team management

Stakeholder communication

Education

Bachelor's degree in CS/Engineering

Tools

AWS

UiPath

Job description

Description

Amazon Books is seeking a Software Application Engineering Manager III to lead Katalyst-Tech, a specialized automation and AI engineering team within the Risk, Operations, Success and Engagement (ROSE) organization. This leader will own the strategy and execution for scalable automation, operational tooling, AI-powered workflows, and application engineering solutions supporting Books Operations, Customer Service, Publishing, and Marketing organizations. The ideal candidate will combine strong technical leadership with operational excellence, driving large-scale automation initiatives that improve productivity, reduce operational cost, and enhance customer experience across multiple partner teams.

Key job responsibilities

• Lead and grow a team of Application Engineers, System Development Engineers, and RPA Developers supporting multiple Books organizations
• Drive the design and delivery of scalable automation solutions, internal tools, workflow platforms, and AI-powered operational systems
• Partner with Operations, Product, Program, and Engineering teams to identify automation opportunities and prioritize high-impact initiatives
• Establish mechanisms for roadmap planning, project execution, dependency management, and operational reviews across multiple programs
• Drive operational excellence through standardized development, testing, deployment, and support processes
• Own delivery of GenAI and workflow automation initiatives leveraging AWS and internal Amazon technologies
• Mentor engineers and technical leads while building a high-performance engineering culture focused on innovation and execution
• Influence senior stakeholders through data-driven reviews, metrics, and long-term automation strategy

A day in the life

This role works closely with Operations, Product, Engineering, and Program teams across the Books organization to deliver scalable automation and AI-powered solutions. The leader will balance technical direction, program execution, stakeholder management, operational reviews, and people development while overseeing multiple concurrent initiatives.

About The Team

Katalyst-Tech is part of the Automation & Analytics organization within ROSE. The team develops automation platforms, AI-enabled workflows, operational tooling, dashboards, and RPA solutions that support Books Operations, KDP Customer Service, Publishing, and Marketing teams. The organization focuses on improving operational efficiency, reducing manual effort, and building scalable internal solutions that deliver measurable business impact.

Basic Qualifications

• Bachelor's degree in Computer Science, Computer Engineering or a related technical discipline
• Experience designing, building, operating, and managing large-scale distributed systems or web services
• Experience with one or more general-purpose programming languages such as Java, C/C++, C#, Objective C, Python, JavaScript, Ruby, or Go
• Experience writing scripts and automating processes with an understanding of the complete deployment life cycle from design, build, test, deploy
• 5+ years of engineering team management experience

Preferred Qualifications

• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Experience with AI/ML technologies
• Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions
• Experience developing and executing/delivering product and technical roadmaps influencing internal and external stakeholders
• Experience with robotic process automation platforms such as UiPath

Our inclusive culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company

ADCI MAA 15 SEZ

Job ID

A10420181