Sr. Site Reliability Engineer (SRE)

Codians; Delhi; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Codians in Delhi NCR is seeking a Senior Site Reliability Engineer to ensure the reliability, performance, and availability of our applications. You'll monitor production systems, troubleshoot issues, and collaborate with cross-functional teams to drive faster resolution and continuous improvement—playing a key role in maintaining system stability and observability across our microservices-based platform.

The role requires 4+ years of experience, strong Linux/Unix administration, and hands-on

Qualifications

• Strong Linux/Unix skills for production environments.
• Experience in troubleshooting and root cause analysis.
• Proficient in incident management and documenting resolutions.
• Familiarity with microservices and observability tooling.
• Knowledge of CI/CD practices.
• Experience with databases like PostgreSQL and MongoDB.
• Experience with Jira/Confluence for ticketing and knowledge bases.

Responsibilities

• Handle incidents and troubleshoot production issues across services.
• Perform root cause analysis and support resolution of recurring problems.
• Ensure timely incident resolution with proper documentation and runbooks.
• Identify bottlenecks and deploy fixes following change management processes.
• Collaborate with Development, SRE/DevOps, QA, and Business teams to improve systems.
• Use Grafana, Loki, and ELK to monitor health, availability, and performance.
• Participate in incident/severity calls with clear communication.
• Develop and maintain knowledge bases and SOPs for operations.

Skills

Linux/Unix

Root cause analysis

Incident management

Observability

Kubernetes concepts

Performance troubleshooting

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Grafana

Loki

ELK

Kubernetes

Jenkins

GitOps

Postman

Swagger/OpenAPI

Jira

Confluence

PostgreSQL

MongoDB

Job description

Linux Grafana, Loki, and ELK (Elasticsearch, Logstash, Kibana)

Senior Site Reliability Engineer (SRE)

Location: Delhi NCR | Employment Type: Full-Time | Experience: 4+ Years

About the Role

We are looking for a proactive and detail-oriented Sr. Site Reliability Engineer (SRE) to ensure the reliability, performance, and availability of our applications. You'll monitor production systems, troubleshoot issues, and collaborate with cross-functional teams to drive faster resolution and continuous improvement - playing a key role in maintaining system stability and enhancing observability across our microservices-based platform.

Key Responsibilities

• Handle MFS application issues by investigating, troubleshooting, and escalating to engineering teams when needed
• Perform initial root cause analysis (RCA) and support resolution of recurring or moderately complex issues
• Ensure timely incident resolution in line with SLAs, including proper documentation of fixes and workarounds
• Identify and analyze system bottlenecks, and assist in deploying fixes via change management processes
• Collaborate with cross-functional teams (Development, SRE/DevOps, QA, Business) to resolve incidents and improve systems
• Use observability tools (Grafana, Loki, ELK) to monitor system health, availability, performance, and resiliency
• Participate in incident/severity calls, ensuring clear communication and coordination
• Develop and maintain knowledge bases, SOPs, and runbooks for standardized operations and troubleshooting

Required Skills & Experience

• Strong understanding of Linux/Unix systems for application support
• Hands-on experience troubleshooting applications in staging and production environments
• Ability to monitor system performance and identify root causes using logs and metrics
• Experience working with Kubernetes and microservices-based architectures
• Proficiency in observability and monitoring tools such as Grafana, Loki, and ELK (Elasticsearch, Logstash, Kibana)
• Familiarity with CI/CD practices and tools (e.g., Jenkins, GitOps)
• Experience in API testing and validation using tools like Postman and Swagger/OpenAPI
• Hands-on experience with PostgreSQL and MongoDB for troubleshooting and ad-hoc reporting
• Experience with ticketing and documentation tools such as Jira and Confluence
• Minimum 4+ years of experience in application support or reliability engineering
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Relevant certifications (Cloud, Kubernetes, Microservices) are a plus

Work Schedule

Willingness to work in a 24x7 environment, including weekends and on-call rotations.

Experience

Linux/Unix system administration and troubleshooting: 4 years (Required)

Work Location

In person