Sr. Service Engineer- Chennai

Videojet Technologies (I) Pvt. Ltd.; Vapi; On-site; INR 700,000 - 1,200,000; Full time

Benefits offered by this job

Leave policy

Flexible hours

Onboarding training

Insurance coverage

Career coaching

Job summary

Videojet Technologies Inc in Chennai is seeking a field service engineer to support on-site installation, maintenance, and service contract promotion. You will respond to breakdowns, raise parts requests, and drive revenue through AMC and consumables sales.

The role requires 5–7 years of field service experience in Electrical & Electronics, with familiarity in Tamil and Telugu, and the ability to work independently under general direction.

Qualifications

• Ability to work well independently and exercise judgment.
• Prioritize workload and tasks to meet department goals.
• Multitask across concurrent projects under deadlines.
• Take initiative to improve processes for coordination activities.
• Coordinate with other departments to solve technical issues and gather solutions.
• Analytical thinking and strong communication to interact with partners.
• Education – Engineering (Electrical & Electronics), 5–7 years field service experience, Tamil and Telugu familiarity.

Responsibilities

• Attend breakdown calls in the region and raise part requests.
• Close transactions under Warranty, CAMP or Chargeable; contribute to AMC and spare parts sales.
• Install equipment on site and perform preventive maintenance per schedule.
• Promote service contracts and consumables; demonstrate products to customers.
• Provide customer training and update service reports in Oracle.
• Identify parts and equipment needs and generate quotes and POs.
• Generate service leads for the sales team.

Skills

Independence

Prioritization

Multi-tasking

Process improvement

Decision-making

Analytical skills

Communication

Education

Electrical & Electronics Eng.

Job description

Imagine yourself… Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. Joining a company with a proven track record of success and an exciting future. It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces. As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions. Learn about our leading portfolio of innovative products here! (https://cdn.videojet.com/U309KOI6/as/vvpm76xpvfqj3kgchf7khbnz/vf-history-of-videojet-innovation-us)

We offer:

• Compherehence Leave policy
• Flexible working hours
• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Insurance coverage of 7 Lakhs for family.

The role will be Onsite based at Chennai.

In this role, a typical day will look like:

• Attend breakdown calls in the region
• Raise request for parts and close transaction under Warranty, CAMP or Chargeable, also this role will be a part of revenue generation through AMC sales, Spare parts sales.
• Completing Installation of equipment’s on site
• Completing Preventive Maintenance as per schedule
• Promotion of Service Contract & consumables
• Demonstration of products to customers
• Imparts training to the customer
• Update service report in Oracle
• Identifying potential parts requirement and get quote submitted and collect Purchase Order
• Identifying potential equipment requirements and generate Service Leads for sales team

The essential requirements of the job include:

• Ability to work well independently and exercise appropriate judgment under general direction.
• Ability to prioritize workload, goals and tasks consistent with the department and corporate objectives.
• Ability to multi-task, completing concurrent projects within given time frames and balancing interruptions and change requests.
• Takes initiative to establish new processes and methods to support a variety of coordination activities.
• Decision‑making and coordination with other departments- To solve technical issues, and interact with key partners for problem-solving Analytical skills and communication skills- Ability to analyze technical problems and provide solutions Education –Engineering (Electrical and Electronics) 5-7 years of field service experience. Should be familiar with Local language(Tamil and Telugu).

WHY VIDEOJET:

Videojet is a global organization of more than 3,200 professionals, dedicated to serving our customers through teamwork, cooperation, innovation and the continuous pursuit of excellence in all business.

We offer a wide range of exciting career opportunities for those who seek a challenging, fast‑paced, results‑oriented environment where personal contributions are recognized and rewarded.

Videojet Technologies Inc is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

EQUAL OPPOTURNITY:

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

OUR CULTURE:

More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world.

OUR VALUES:

We serve humanity with purpose and integrity We unlock ingenuity for customer success We deliver results as a team We continually improve for enduring imp At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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