Sr. Service Engineer

Providence College Of Engineering; Hyderabad; Sur place; INR 1 400 000 - 2 200 000; Plein temps

Résumé du poste

Providence College Of Engineering in Hyderabad, India is seeking a Sr. Service Engineer to manage MECM/SCCM and Microsoft Intune environments. You will implement configurations, deploy policies, and ensure endpoint health across a large Windows fleet.

The role emphasizes hands-on troubleshooting, automation with PowerShell, and collaboration with IT and security teams. On-call rotations and documentation are part of the responsibilities.

Qualifications

• 3-5 years hands-on MECM/SCCM and/or Intune experience.
• Experience deploying MECM/Intune configurations and policies.
• Scripting with PowerShell for endpoint administration.
• Familiarity with Windows Autopilot and Intune enrollment.

Responsabilités

• Support and administer MECM/SCCM and Intune environments.
• Create, modify, test, deploy, and maintain endpoint configurations and policies.
• Deploy apps through MECM/Intune across large Windows endpoints.
• Manage Windows Autopilot provisioning and enrollment status.
• Implement endpoint security configurations with Intune policies and BitLocker.
• Monitor device compliance, patching, and security posture.
• Troubleshoot endpoint deployments with MECM/Intune logs and Windows Event Logs.
• Develop PowerShell scripts for automation.
• Collaborate with IT and security teams; participate in on-call rotations.

Connaissances

Endpoint troubleshooting

PowerShell scripting

Team collaboration

On-call support

Documentation

Outils

MECM/SCCM

Microsoft Intune

Windows Autopilot

Windows Update management

Azure AD / Entra ID

GroupPolicy

Description du poste

Job Summary

Sr. Service Engineer

Key Responsibilities

• Support and administer Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune environments, including policies, configurations, collections/groups, and deployments.
• Create, modify, test, deploy, and maintain endpoint configurations and policies in MECM and Intune.
• Deploy and troubleshoot enterprise applications through MECM and Intune across a large Windows endpoint environment. Support and troubleshoot Windows Autopilot provisioning, including profile assignments, Enrollment Status Page (ESP), application installation, and enrollment failures.
• Support Windows operating system deployment (OSD), feature updates, quality updates, and configuration changes. Implement and maintain endpoint security configurations using Intune security policies, security baselines and BitLocker.
• Monitor and remediate device compliance, configuration, patching, and security posture to meet organizational standards.
• Support vulnerability remediation and endpoint hardening initiatives by deploying required configurations, patches, applications, and remediation scripts.
• Monitor endpoint health and troubleshoot client issues related to MECM agents, Intune enrollment, policy processing, application deployments, Windows Updates, and device compliance.
• Troubleshoot complex endpoint deployment and configuration issues using relevant MECM/Intune logs, Windows Event Logs, and diagnostic tools.
• Develop and maintain PowerShell scripts for endpoint administration, troubleshooting, reporting, and automation.
• Collaborate with regional IT/service desk teams, security teams, application owners, and infrastructure teams to resolve endpoint-related issues.
• Participate in on-call/support rotations as required and maintain technical documentation for configurations, deployments, operational procedures, and troubleshooting.

Required Skills

• 3-5 years of hands-on experience with Microsoft MECM/SCCM and/or Microsoft Intune, with strong practical experience in at least one and working knowledge of the other.
• MECM application/package deployment.
• Intune application deployment.
• Configuration profiles and compliance policies.
• Windows Autopilot.
• Windows Update management / patching.
• Endpoint troubleshooting.
• PowerShell scripting.
• Microsoft Entra ID (Azure AD), device identities, GroupPolicy, security groups, and Conditional Access concepts.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.