Sr. Quality Analyst | Concentrix | Gurugram

Vskills; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Concentrix Walk-In Hiring – Sr. Quality Analyst at Concentrix Building, Recruitment Center, Ground Floor, DLF Cyber City Phase 2, Sector 24, Gurugram. Date: 8th August 2026; Time: 11:00 AM – 4:00 PM.

Experience: Minimum 1 Year (QA); Education: Graduate. The role requires auditing decisions by human reviewers and ML systems, identifying root causes, and delivering clear RCA along with actionable quality improvements. Excellent communication skills are essential.

Qualifications

• Minimum 1 year of experience in Quality Assurance (QA).
• Ability to audit decisions made by both human reviewers and Machine Learning (ML) systems.
• Identify incorrect decisions and clearly explain the Root Cause Analysis (RCA).
• Identify recurring trends and error patterns.
• Provide simple, actionable recommendations to improve quality.
• Excellent communication skills.
• Experience in RCA (Root Cause Analysis) is mandatory.

Responsibilities

• Audit QA decisions from human reviewers and ML systems.
• Identify errors, trends and root causes, and document RCA.
• Provide actionable recommendations to improve quality processes.

Skills

QA

RCA

Communication

Audit decisions

Education

Graduate

Job description

Concentrix Walk-In Hiring – Job Role: Sr. Quality Analyst

• Venue: Concentrix Building 14
  Recruitment Center, Ground Floor
  DLF Cyber City Phase 2, Sector 24, Gurugram
• Date: 8th August 2026
• Time: 11:00 AM – 4:00 PM
• Experience Required: Minimum 1 Year (QA)
• Education: Graduate

Qualifications & Requirements

• Minimum 1 year of experience in Quality Assurance (QA).
• Ability to audit decisions made by both human reviewers and Machine Learning (ML) systems.
• Identify incorrect decisions and clearly explain the Root Cause Analysis (RCA).
• Identify recurring trends and error patterns.
• Provide simple, actionable recommendations to improve quality.
• Excellent communication skills.
• Experience in RCA (Root Cause Analysis) is mandatory.