Sr. Product Manager - Tech, Purchase Experience, Amazon Books

Amazon Inc.; Chennai District; On-site; INR 4,200,000 - 5,600,000; Full time

Job summary

Amazon Books is seeking a Sr. Product Manager - Tech to drive the Payment and Purchase Experience for Books customers worldwide. You will craft strategy, align stakeholder priorities, and work with engineers to deliver end-to-end features that improve the purchase journey.

You will shepherd roadmap decisions, balance customer value with legal and technical constraints, and mentor teams to ship high-impact experiences globally.

Qualifications

• Bachelor's degree required; relevant experience in product management preferred.
• Experience owning/driving roadmap strategy and definition.
• Experience delivering features and tradeoffs of a product.
• Experience in representing and advocating for customers with stakeholders at exec level.

Responsibilities

• Own end-to-end product strategy and roadmap for purchase experience in Books.
• Collaborate with engineering, legal, and partners to deliver CX improvements.
• Translate customer needs into product requirements and success metrics.
• Navigate compliance constraints to meet business goals and timelines.

Skills

Product strategy

Roadmap ownership

Cross-functional leadership

Engineering dialogue

Stakeholder advocacy

Customer focus

Education

Bachelor's degree

Tools

Tableau

QlikView

Amazon QuickSight

Job description

Sr. Product Manager - Tech, Purchase Experience, Amazon Books

Join the Books org and lead product development for our Payment and Purchase Experience charter. We are looking for a Sr. Product Manager - Technical to help create the most trusted and delightful end-to-end purchase and payments CX for Books customers world-wide. You will develop the strategy and vision for this charter and collaborate with an engineering team to oversee the development of related products and features.

Key job responsibilities

• Product Vision and Ownership: End-to-end accountability; leads strategy, value proposition, game-changing ideas, evolution. Focuses on customer delight. Ensures we're focused on the right metrics for the business.
• Customer: What problem are we solving? How can we add more value for customers? Where can we invent?
• Product Development/Roadmap: Defines functional, user experience, legal and other business requirements. Manages feature prioritization; helps engineering, operations, and creative make the right CX trade-offs.
• Compliance headwinds: Adeptly navigates urgent compliance requirements, defines goals, and brings them to fruition through collaboration with tech, legal, and local partners.

A day in the life

• Product Vision and Ownership: End-to-end accountability; leads strategy, value proposition, game-changing ideas, evolution. Focuses on customer delight. Ensures we're focused on the right metrics for the business.
• Customer: What problem are we solving? How can we add more value for customers? Where can we invent?
• Product Development/Roadmap: Defines functional, user experience, legal and other business requirements. Manages feature prioritization; helps engineering, operations, and creative make the right CX trade-offs.
• Compliance headwinds: Adeptly navigates urgent compliance requirements, defines goals, and brings them to fruition through collaboration with tech, legal, and local partners.

About the team

The mission of the Books Customer Value org is to maximize customers’ return on money, time, and energy spent acquiring Books and empower them to read more. We do so by obsessing over value to ensure sharp pricing, making acquiring a book seamless and secure, and providing tools to build a reading habit.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.