Software Development Manager, Books Purchase and Payment Experience

Amazon; Chennai District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Amazon is seeking a Software Development Manager for the Books Purchase and Payment Experience team in India. You will lead a team of engineers responsible for tier-1 services, agentic commerce, payments, basket building CX, and retail ordering.

You will drive roadmap priorities, build scalable systems, and partner with product and program management to deliver high-quality software in a fast-paced environment.

Qualifications

• Experience designing or architecting complex, scalable systems.
• Experience partnering with product and program management teams.
• Strong leadership and people-management skills.
• Excellent communication with stakeholders and senior leadership.

Responsibilities

• Lead and grow a team of software engineers working on books purchase and payments experiences.
• Prioritize, plan, and deliver high-impact features with a focus on reliability and scalability.
• Collaborate with product, program management, and other teams to align priorities and roadmaps.
• Ensure SLAs and quality targets are met while innovating and delivering at pace.

Skills

Leadership

Team management

Communication

Agile methodologies

AI systems knowledge

Education

Bachelor's degree

Master's degree

Job description

Software Development Manager, Books Purchase and Payment Experience

Join us as we reinvent the books purchase experience of millions of customer across worldwide.

The Amazon Books Purchase and Payments Experience team is looking for an experienced software development manager who is passionate about developing challenging and elegant software solutions, customer-centric products, and building a team and product from scratch. You will be leading a team of engineers who work on tier 1 services, agentic commerce, payments, basket building CX, retail ordering and AWS Systems . Expect to be challenged!

The ideal candidate will have an established background building and managing large scale systems, great communication skills, a proven track record of building best-in-class engineering teams, and the ability to innovate and deliver in a fast paced environment. This person will also be responsible for ensuring various system-level and business-level SLAs are met, while maintaining an unrelenting focus on quality, throughput and innovation. This person will have regular interactions with various internal business-owners, external publishers/institutes to help understand priorities of tasks/projects, handling system issues and managing communication across all stakeholders.

Key job responsibilities

• You are a leader who can prioritize well, communicate clearly, and who has a track record of building cohesive and inclusive teams that deliver results.
• You also love growing individuals and are invested in the success of each member of your team.
• You enjoy working in a fast-paced environment, partnering with peers and stakeholders to solve challenging business and technical problems.
• You have a solid customer focus and advocate for their needs in product development, roadmap prioritization, requirements and design reviews, and in operational support.
• You have a solid understanding of the software development lifecycle and agile development processes.
• You pave the way for innovation and know how to think big and invent and simplify. This role requires creative engineering and collaboration with your team.
• As a technical leader, you understand the technology your team owns, are willing to dive deep in to technical details, and can provide feedback and technical guidance to your team on design and architecture decisions.
• You collaborate with technical leaders and senior developers across the org to build scalable, distributed systems.

- Bachelor's degree
- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 5+ years of engineering team management experience
- Experience partnering with product and program management teams
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience working with or evaluating AI systems

- Master's degree
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.