Sr Operational Ex Specialist

Honeywell International, Inc.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Honeywell International, Inc. in Bengaluru seeks a Sr Operational Ex Analyst to drive operational excellence, improve customer experience, and partner with senior managers to identify and implement cross-functional process improvements.

You will analyze data, monitor KPIs, and lead initiatives to enhance quality and efficiency, delivering regular progress updates to leadership in a fast-paced environment.

Qualifications

• Minimum 5 years of experience in operational excellence and process improvement.
• Strong analytical and problem-solving capabilities.
• Excellent project management and organizational skills.
• Ability to influence cross-functional teams.
• Experience in customer experience management preferred.
• Proficient with data analysis and reporting tools.

Responsibilities

• Collaborate with cross-functional teams to identify gaps and implement solutions.
• Analyze data to identify trends and drive process improvements.
• Develop and implement operational excellence initiatives.
• Monitor KPIs to measure initiative effectiveness.
• Provide regular updates to senior management on progress.

Skills

Analytical skills

Problem-solving

Project management

Cross-functional collaboration

Customer experience management

Data analysis & reporting tools

Education

Bachelor's degree in Business Administration

Master's degree (preferred)

Job description

As a Sr Operational Ex Analyst here at Honeywell, you will play a crucial role in driving operational excellence and enhancing the overall customer experience. This role will involve collaborating with cross-functional teams, senior managers, and directors to identify areas for improvement and implement strategies to optimize operational processes.

In this role, you will impact driving operational excellence, improving customer satisfaction, and ensuring the organization delivers a world-class customer experience.

Key Responsibilities

• Collaborate with crossfunctional teams to identify operational gaps and develop solutions to address them
• Analyze data and identify trends to drive process improvements and enhance operational efficiency
• Develop and implement operational excellence initiatives to optimize processes and improve quality
• Monitor and track key performance indicators to measure the effectiveness of operational excellence initiatives
• Provide regular updates and reports to senior management on the progress of operational excellence initiatives

YOU MUST HAVE

• 5 years of proven experience in driving operational excellence and process improvement initiatives.
• Strong analytical and problem-solving skills.
• Excellent project management and organizational skills.
• Ability to collaborate and influence cross-functional teams.
• Experience in customer experience management is preferred.
• Proficient in data analysis and reporting tools.

WE VALUE

• Bachelor's degree in Business Administration or a related field (Master's degree preferred)
• Strong leadership and team management skills
• Ability to work in a fast-paced and dynamic environment.
• Innovative and solution-oriented mindset.
• Excellent interpersonal and relationship-building skills.
• Continuous learning and self-development mindset.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.