Sr Manager - RTA Operations

Intellectual Capital HR Consulting Pvt. Ltd.; New Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Intellectual Capital HR Consulting Pvt. Ltd. seeks an experienced Registrar and Transfer Agent Operations professional to coordinate with RTAs, banks, and distributors. You will ensure data integrity, support investor communications, and manage backend operations across multiple schemes.

The role involves MIS, reconcilia tion, and regulatory reporting coordination with a focus on accurate, timely data handling and stakeholder service delivery.

Qualifications

• Behavioral skills: people’s person with excellent communication and responsiveness.
• Orientation to servicing and managing stakeholders.
• Self-starter with high energy levels and integrity.

Responsibilities

• RTA Coordination: daily MIS updates and recon for NFT details.
• Client Servicing/Distribution: back-end support on Digital Asset Creation & implementation.
• Reconciliation and Reporting: maintain banking relationships and CMS file reconciliation.

Skills

Communication

Stakeholder management

Problem solving

Teamwork

Adaptability

Education

Graduate or Post-graduate in any discipline

Tools

Excel

Word

RTA systems

MIS

Job description

Role & responsibilities

Role Title Registrar and Transfer Agent Employee Interviewed NA Reports To Head - Operations Function/ Department Operations Written By Approved By (Jobholder) To be added after validation> Approved By (Immediate Superior) To be added after validation> Date (written on) June 2022 1. JOB PURPOSE Mediator / Coordinator for service providers RTA, Fund Accountants, Banks, Channel Partners, Depository Participants Exchanges, Distributors and Investors (Backend Support to Client Service team). Maintaining and ensuring data sanity within the organization along with its appropriate use for creation of digital assets

ORGANISATIONAL CHART

Head -Operations RTA Banking / Cash Management Team 2

PRINCIPAL ACCOUNTABILITIES

1. RTA Coordination: Daily updates from the team for MIS and reconciliation Regular recon for updating NFT details of investors Sharing communications regarding income distribution, Tax residency MIS, SoA, redemptions with investors Ensuring month end activities like DTR reconciliation, distribution fees working etc are done with RTA data
2. Client Servicing/ Distribution Servicing: Support (Back end) on Digital Asset Creation & Implementation Intimating investor sales desk for daily queries raised by RTA on application forms Coordinating with distributors and sharing NAVs, distribution fees working Coordinating and sharing the payouts, notices, SoA with distributors Catering to investor queries and resolution of the same through CAMS/ KFintech
3. Reconciliation and Reporting Banking Relations are maintained and harnessed. Daily reconciling collection MIS sent by the RTA for all the schemes and intimating AMC support for any discrepancy in the applications Ensuring CMS banking file received from the banker is reconciled with the collection MIS received from RTA Investor level reconciliation from all communications sent to investors such as SoA, Tax statements, Distribution Statements etc
4. 4. ADDONS Settle the equity, debt, G-sec and repo/ CBLO trades through STP, FIMMDA reporting and inform DB custody and DB fund accountant for NAV calculation Check and provide regulatory report received from DB fund accounting to compliance Assist in handling audit Regulatory/ Statutory/ Internal and others Responsible for smooth flow of information to the distributors and act as solution provider for various queries with sales team and their partners Translate strategic goals into operational plans to help in getting the desired results Continuous process development, designing and implementation of new systems Coordinating with sales team and other departments of the group for new product launches Managing data authenticity on a day to day basis Ensuring regularization of all pending discrepancies with committed timeline and adherence to Clean Desk policy Assess the existing processes and bring in improvisation for better stakeholder experience

DECISIONS

• Implementation of New Regulations issued by SEBI, RBI, FIU and AMFI from time to time. • Operational Implementation of Swing Pricing SEBI Guidance Regular / Daily Monitoring • Applicability of NAV Allotments to Investor & Two Factor Authorization • Banking Relationship & Synergies with Digital Asset Creations

CHALLENGES

• Process Adherence & Data Accuracy at RTAs End • Completeness and Correctness of Distribution Commission Calculation • Control on Regulatory Submissions Unclaimed Amounts, Adhoc SEBI Requirement & PAN Validations

INTERACTIONS

Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Internal teams like Investment Operations, Investments, Sales, Compliance & Risk, CEO Office etc. External Clients Roles you need to interact with outside the organization to enable success in your day to day work Investors & RIAs Distributors – All Type of ARN Holders RTA Team & KRAs Bank & Payment Aggregators Depository Participants & Exchanges Govt Authorities – IT, FIU, TRIA, etc

SKILLS AND KNOWLEDGE

1. Qualifications Graduate or Post-graduate in any discipline
2. Work Experience Approximately 10 to 15 years overall work experience which preferably includes at least 7 years in RTA Operations Understanding of RTA Operations & Banking (In Depth) Understanding of MF Products, Compliance & Risk Management MIS and Computer proficiency (Excel, Word and RTA systems)
3. Behavioral skills: People’s person with excellent communication skills and responsiveness Orientation to servicing and managing stakeholders Self-starter and high energy levels Positive and enthusiastic Strong professional credibility, integrity Resourceful Managing conflicts Good listening skills – Will challenge constructively and respond well to feedback Ability to deal with ambiguity