Sr Manager - Quality (Power Transformer)

Atlanta Electricals; Anand; On-site; INR 350,000 - 550,000; Full time

Job summary

Atlanta Electricals seeks a Quality Engineer to lead overseas customer quality interfaces. You will manage complaints, organize root-cause analyses, and drive improvement plans while coordinating across departments to resolve on-site and product quality issues.

The role emphasizes ensuring compliance with standards and supporting audits, with a focus on continuous improvement and robust communication with international customers.

Qualifications

• Bachelor's/Diploma in Engineering or related field.
• Experience with overseas customer docking is a plus; ISO internal audit credentials are a plus.
• Strong communication, coordination and problem-solving abilities; ability to work under pressure.

Responsibilities

• Manage daily quality communication and docking with local and overseas customers.
• Receive, follow up and close overseas customer quality complaints and abnormalities.
• Organize root cause analyses, prepare quality reports and improvement plans.
• Coordinate cross-department resources to resolve on-site and product quality issues timely.
• Confirm customer quality standards and track corrective actions.
• Support quality audits and relevant document submissions for customers abroad.
• Drive continuous improvement projects or Kaizen.
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Skills

Quality management

Cross-functional coordination

Communication

Problem solving

DMAIC

A3

8D

FEMACP

Education

Bachelor's degree or Diploma in Engineering

Job description

Role & responsibilities

• 1.You will be in charge of daily quality communication and docking with local and overseas customers.
• 2. You will receive, follow up and close all overseas customer quality complaints and quality abnormal issues.
• 3. You will organize internal root cause analysis, prepare quality reports and improvement plans for clients.
• 4. You will coordinate cross-department resources to resolve on-site and product quality problems timely.
• 5. You will confirm customer quality standards, track corrective actions and maintain good overseas customer quality relations.
• 6. You will support local and overseas customer quality audit and relevant quality document submission.
• 7. You will drive continuous improvement project or Kaizen.
• 8. You will be responsible to ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

Preferred candidate profile

• 1. Bachelors / Diploma degree or above, majored in Engineering or related technical disciplines.
• 2. Familiar with basic quality problem handling process, have overseas customer docking experience is a plus. ISO 9001 internal auditor, ISO 16949 Internal Auditor as a plus.
• 3. Strong communication, coordination and problem-solving ability, able to work under pressure. Excellent analytical, critical thinking and problem-solving skills; Familiar with DMAIC,A3 ,8D,FEMACP methodology.