Sr. Manager - Identity & Access Management - Onsite, Bangalore

Optiv; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Optiv in Bangalore is seeking a Sr. Practice Manager to lead and mentor a team in the IAM domain. You will drive delivery of IGA engagements, coach consultants, and act as trusted advisor to customers on SailPoint ISC and Saviynt implementations.

This techno-manager role requires strong communication, cross-account collaboration, and hands-on experience delivering large projects. You will align with Optiv Consulting values and ensure successful outcomes across client sites.

Qualifications

• 10+ years of IAM consulting experience.
• Experience leading teams of consultants (10+).
• Experience with large IGA deployments and client engagements.

Responsibilities

• Lead and mature the IAM (IGA) practice, aligning with Optiv standards.
• Mentor and coach junior team members and manage a 10+ consultant team.
• Oversee large IGA deployments and engage with clients and account teams.

Skills

People management

IAM consulting

Leadership

Education

Bachelor's degree in IT or related discipline

Tools

SailPoint ISC

Saviynt

Job description

This position is required to report onsite to our Bangalore office 3 days per week

The Sr. Practice Manager is responsible to manage and mentor a team of direct reportees for their practice to adhere to Optiv Consulting values as well as successfully deliver on IGA engagements. This is a techno manager role and the successful candidate will have the opportunity to share their expertise with customers acting as a trusted advisor for topics within the IAM domain. They need to have extensive people management skills as well as hands‑on experience in deploying large complex IGA projects especially in SailPoint ISC and/or Saviynt. As such, excellent communication skills (both written and verbal) are a must as well as the ability to work across multiple accounts and projects interacting with customers, project managers and the Account manager.

Our main objective is to help our clients overcome business challenges in Cyber Security. We work to understand business objectives and then design solutions fit for the purpose, deploying these solutions from start to finish rolling out across the business, often globally.

We provide trusted consulting services to major organizations, working with a wide range of different business types, work cultures, and technologies. Each client is different, and operates differently, so projects need to adapt to different ways of working. Projects can last anything from a week to several years, and working locations are often spread across client sites of different locations.

Successful consulting is about delivering quality and reliable services to our clients and being a subject matter expert in the IGA domain.

How you'll make an Impact

• As a Sr. Practice Manager you will be responsible for providing functional leadership to develop and mature the IGA practice, provide leadership and guidance on the use of IAM standards in application and work successfully as a liaison with various internal business technical partners
• You will be responsible for technically leading projects as an Oversight Manager; hence you need to possess excellent collaboration skills in managing the customer, sales team as well as the project team
• Minimum of 10+ years of related work experience in developing, implementing or architecting projects in the IAM domain, specifically IGA.
• Experience in driving large and complex initiatives & projects from framing the problem, conducting research / analysis to building the business and operational plans through to driving execution to success is required
• Strong leadership and communication skills - written and verbal -- to work with clients at various levels, well-versed with business and technical discussions
• Integrated thinker with ability to apply intuition, experience and judgement to the available data.
• Be process oriented, ability to adhere to existing processes and the ability to develop new processes are welcome.
• Effectively manage the team to enhance the culture and adhere to Optiv values.
• Assist pre‑sales activities such as developing client focused proposals assisting with effort estimates.
• Work closely with project service and/or engagement manager to identify key technical requirements, prioritize requirements, catalog requirements, and assign them to project use cases and sprints
• Develop and maintain solution repository with best practices
• Share best practices with team members to contribute and enhance the IAM centre of excellence
• Identify, qualify, and assesses new and existing customer opportunities
• Create, engage, and maintain strong customer relationships with technical stakeholders
• Mentor and coach junior members of your team.

What We're Looking For

Technical skills:

• Bachelor's Degree and/or qualification in an IT related discipline or equivalent technical and business experience
• 10+ years' experience in consulting and Identity and Access Management
• 4+ years of experience in People Management skills and responsible for a team of 10+ consultants.
• Extensive familiarity with one of the IGA products like SailPoint or Saviynt is a must.
• Experience in leading large IGA implementations
• Experience with Cloud Security, Azure/Entra implementations are preferred
• Industry certification like CISSP, CISM etc. are preferred
• Knowledge of the web technologies such as XML, SPML, SOAP/REST, web/app servers
• Knowledge of SaaS hosted products
• Understanding of various authentication mechanisms

Leadership Skills:

• Strong customer management and technical leadership qualities
• Strong problem-solving and conflict management skills
• Escalation management skills with leadership as well as the client is essential
• Proven team player with outstanding interpersonal and communication (written and oral) skills
• Exceptional analytical and process development skills
• Ability to provide technical direction and mentor the junior members of the team
• Ability to own innovation activities from the practice and guide other members
• Ability to motivate others to perform above the normal expecta