Sr IT Technologist - CCaas, Cisco UCCE, NICE CXone

MiniMed; Maharashtra; On-site; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits package

Job summary

MiniMed is looking for a technical lead to design and implement systems for diabetes management at our Global Diabetes Capability Center in Pune, India. Candidates should have over 4 years of relevant experience and a high school diploma or equivalent.

The position involves collaboration with cross-functional teams to ensure compliance with performance standards. A competitive salary and flexible benefits package will be provided.

Qualifications

• 4+ years of relevant experience in a technical role.
• Advanced knowledge of the job area through education and experience.

Responsibilities

• Lead technical design and configuration of systems for diabetes management.
• Evaluate hardware and software interfaces and operational requirements.
• Document system specifications and testing procedures.
• Act as liaison with vendors and cross-functional teams.

Skills

Project management

Technical design

System testing

Cross-functional teamwork

Education

High school diploma or equivalent

Job description

Our Global Diabetes Capability Center in Pune is expanding to serve more people living with diabetes globally. This position is an exciting opportunity to work with Minimed’s Diabetes business.

About The Role

The role involves leading technical design, configuration, and testing of systems that support innovative diabetes management solutions. You will work closely with cross‑functional teams and vendors to ensure hardware and software meet compliance and performance standards.

Responsibilities

• Develop, document, and configure system specifications that conform to defined architecture standards and address business requirements.
• Plan system and development deployment, ensuring hardware and software compliance and security standards.
• Evaluate interfaces between hardware and software, and assess operational requirements.
• Establish and document system design, parameters, and formats, ensuring functionality, performance, and compatibility.
• Identify system deficiencies, execute changes, and test functionality to correct deficiencies and maintain data integrity.
• Document testing and maintenance of system updates and modifications.
• Act as a liaison with vendor technologists and other business functions.
• Design technology solutions that meet company and customer needs, leveraging platform expertise.
• Gather and prioritize integration requirements.
• Test product quality and performance, ensuring it solves defined problems.
• Perform basic maintenance and performance optimization on primary operating systems.
• Apply computational thinking to define solutions for real‑life problems.
• Design technology for optimal user experience and broad accessibility.
• Document detailed technical system specifications based on business requirements.

SPECIALIST CAREER STREAM

Typically an individual contributor with responsibility in a professional discipline. You deliver and/or manage projects, work with stakeholders, and may mentor or direct lower‑level professionals. Time is spent on design to implementation while adhering to policies and using specialized knowledge acquired through advanced education.

DIFFERENTIATING FACTORS

• Autonomy: Works independently with limited supervision, determines solutions, and coaches lower‑level specialists.
• Organizational Impact: May own entire projects or processes, and contribute to work group objectives through relationship building.
• Innovation and Complexity: Handles complex problems requiring cross‑specialty knowledge, and recommends process improvements.
• Communication and Influence: Communicates with senior internal and external customers and vendors to influence decision‑making.
• Leadership and Talent Management: Provides guidance, coaching, and training to peers and manages projects requiring delegation.

Required Knowledge and Experience

• Advanced knowledge of the job area, typically obtained through advanced education and experience.
• Practical knowledge of project management.
• 4+ years of relevant experience with a high school diploma or equivalent.

Physical Job Requirements

The above statements describe the general nature and level of work performed by employees in this position but are not exhaustive.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package designed to support employees at every stage of their career and life.