Sr IT Technologist - CCaas, Cisco UCCE, NICE CXone

MiniMed Group; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits package

Career development resources

Job summary

MiniMed Group is seeking a Sr IT Technologist in Pune, Maharashtra, to lead and develop innovative IT solutions for diabetes management.

You will be responsible for system specifications, compliance standards, and ensuring optimized technology operations. Minimum 4 years' experience required.

Join us to contribute to groundbreaking advancements in diabetes care technology that truly make a difference in people's lives.

Qualifications

• 4+ years of experience in IT systems.
• Ability to document technical specifications clearly.
• Experience with systems compliance and security standards.

Responsibilities

• Develop and document system specifications.
• Evaluate the interface between hardware and software.
• Identify and resolve system functionality deficiencies.

Skills

Advanced knowledge of job area

Project management

Problem-solving

Communication skills

Education

High school diploma or equivalent

Advanced education preferred

Job description

## Sr IT TechnologistApplyremote type: On-Sitelocations: Pune, Maharashtra, Indiatime type: Full timeposted on: Posted Todayjob requisition id: R-801113At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.# **About the Role**A Day in the Life Our Global Diabetes Capability Center in Pune is expanding to serve more people living with diabetes globally. Our state-of-the-art facility is dedicated to transforming diabetes management through innovative solutions and Technologies that reduce the burden of living with diabetes. This position is an exciting opportunity to work with Minimed’s Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.#BetterDaysStartNowResponsibilities may include the following and other duties may be assigned.* Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.* Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.* Evaluates interface between hardware and software, operational requirements and characteristics of overall system.* Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.* Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.* May document testing and maintenance of system updates, modifications, and configurations.* May act as a liaison with key technology vendor technologists or other business functions.* Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users.* Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.* Gather and prioritize integration requirements.* Test the quality of a product and its ability to perform a task or solve a problems.* Perform basic maintenance and performance optimization procedures in each of the primary operating systems.* Technology: Using computational thinking to define technological solutions to real life problems.* Design technology that allows for the optimal user experience and broad accessibility.* Ability to document detailed technical system specifications based on business system requirements.**SPECIALIST CAREER STREAM:**Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.**DIFFERENTIATING FACTORS****Autonomy:**Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes.**Organizational Impact:**May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.**Innovation and Complexity:**Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties. Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements.**Communication and Influence:**Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.**Leadership and Talent Management:**May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product.**Required Knowledge and Experience:**Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience. May have practical knowledge of project management. 4+ years of experience with a with a high school diploma or equivalent.# **Physical Job Requirements**The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.# **Benefits & Compensation****MiniMed offers a competitive salary and flexible benefits package**At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.# **About MiniMed**We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.### Who we areMiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. With a heritage rooted in technology, empathy, and a relentless pursuit of innovation, we’re focused on one thing: making every day a better day for people with diabetes.From our intelligent dosing systems that stay one step ahead to our always-on support when it’s needed most, we’re committed to building a connected system of care that works together and fits into everyday life, so people with diabetes can move through the day with fewer interruptions. Fewer second guesses. And more freedom to live in the moment.### What we doWe’re here to make better days possible for people with diabetes.Joyful, messy, fully lived days. Days where things feel lighter, easier.For more than four decades, we’ve been driven by this mission, delivering groundbreaking advancements in technology to help people live more fully, freely, and with greater confidence. At MiniMed, diabetes care is personal for us. Many of our employees have a connection to diabetes, whether they're living with it themselves or through family members and friends, and we all show up each day to help make the lives of our coworkers and loved ones easier.### What sets us apart**Our people-first priority.**At MiniMed, we put our customers at the forefront of all we do, and that focus extends to our team as well. We're dedicated to creating a culture of belonging and providing our people with all the career-building resources you might need.**Our life-transforming technologies.**No matter what your role at our company, you're making a difference in the lives of people with diabetes. Our innovative inventions improve their day-to-day by helping lift the mental load and allowing diabetes to fade into the background, empowering them to live life on their own terms.**Our focus on the future.**We're chasing the dream of a world where people with diabetes can be free of that never-ending battle of balancing blood sugar. A world where better days are the norm, not the exception. Fresh faces and new viewpoints will help create our cutting-edge solutions and define the next generation of breakthroughs in care, so that a better day can start today.It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.