Sr. IT Technical Analyst

Systems Plus; Pune District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Systems Plus is seeking a Senior IT Technical Analyst for Research & Development to partner with R&D teams, optimize scientific data platforms, and deliver compliant, scalable software solutions.

The role focuses on requirements gathering, solution design, and project delivery across ELN, LIMS, and related systems in regulated environments.

Qualifications

• Bachelor’s degree or higher in IT, CS, Life Sciences, Engineering or related field.
• 5+ years managing business applications in life sciences or healthcare environments.
• Experience with R&D platforms such as Benchling, LIMS/ELN, and scientific data platforms.

Responsibilities

• Partner with R&D stakeholders to understand objectives, challenges, and technology requirements.
• Translate scientific needs into system requirements, designs, and implementation plans.
• Lead requirements workshops, process mapping, evaluations, and user acceptance testing.

Skills

Business analysis

Stakeholder liaison

Project coordination

Technical requirements

Education

Bachelor’s degree in IT/CS/Life Sciences/Engineering

Tools

Benchling

LIMS/ELN platforms

Scientific data management systems

Job description

Senior IT Technical Analyst - Research & Development (R&D)

Position Summary

The Senior IT Technical Analyst, R&D serves as a business partner to Research & Development functions, supporting scientific, preclinical, clinical, regulatory, and quality processes through the delivery, optimization, and support of business applications and digital solutions. This role bridges scientific business needs and technology capabilities, driving innovation, operational excellence, data integrity, compliance, and process automation across the R&D landscape.

The ideal candidate combines strong technical expertise with business analysis skills and a deep understanding of life sciences R&D processes and regulated environments.

Key Responsibilities

Business Partnership & Solution Delivery

Partner with R&D stakeholders to understand business objectives, challenges, and technology requirements.

Translate scientific and operational needs into system requirements, solution designs, and implementation plans.

Lead requirements gathering workshops, process mapping, solution evaluations, and user acceptance testing activities.

Provide recommendations for improving research and development processes through technology solutions.

Application Ownership & Support

Serve as the business lead and SME for R&D applications, including:

Electronic Lab Notebooks (ELN)

Laboratory Information Management Systems (LIMS)

Scientific Data Management Platforms

Clinical and Regulatory Systems

Research Collaboration Tools

Ensure systems meet business, performance, security, and compliance requirements.

Manage incident, problem, and change management activities

Technical Analysis & Integration

Analyze complex business and technical requirements and develop scalable solutions.

Support data management, reporting, analytics, and automation initiatives by collaborating with developers.

Project Management & Execution

Lead small sized projects and participate in larger cross-functional initiatives.

Coordinate vendors, consultants, and internal teams to ensure successful project delivery.

Manage system implementations from planning through post-production support.

Compliance, Validation & Governance

Support computer system validation (CSV) and change management processes.

Participate in audits and inspections and provide required documentation.

Maintain system documentation, SOPs, configuration records, and training materials.

Required Qualifications

Bachelors degree in Information Technology, Computer Science, Life Sciences, Engineering, or related field.

5+ years of experience supporting business applications in a life sciences, biotechnology, pharmaceutical, or healthcare environment.

Experience with R&D platforms such as:

Benchling

LIMS/ELN platforms

Scientific data management systems

Experience gathering business requirements and translating them into technical solutions.

Business process Analysis.

Preferred Qualifications

Experience supporting biotech or pharmaceutical R&D organizations.

Knowledge of laboratory workflows, preclinical research, clinical development, and regulatory submissions.

Experience managing third-party vendors and SaaS platforms.