Sr IT Business Analyst Fraud Technology

Citigroup Inc.; Pune District; Hybrid; INR 2,400,000 - 4,200,000; Full time

Job summary

Citigroup Inc. in Pune invites a Senior IT Business Analyst – Fraud Prevention to translate complex business and risk requirements into technical deliverables. You will bridge Fraud Operations, Compliance, Risk and Technology to design and implement advanced fraud detection solutions.

You’ll apply AI-assisted elicitation, maintain BRDs/FRDs, and specify integration with core payment rails. Strong collaboration across teams, agile delivery, and rigorous testing are essential.

Qualifications

• Education: Bachelor's/Master's in CS, MIS, Finance, or related.
• 10+ years IT BA experience; 2–3 years in fraud or AML.
• Experience with Agile, SDLC, SAFe.
• Strong communication and stakeholder management.

Responsibilities

• Elicit and document requirements producing BRDs/FRDs and technical specs.
• Structure requirements with Jira Epics and INVEST-compliant user stories.
• Define technical and integration requirements for in-house detection engines and payment rails.
• Coordinate across Fraud Ops, Compliance, Risk, and Technology teams.
• Prepare UAT strategies, test scripts and defect triage workflows.

Skills

Elicitation & workshops

BRD/FRD docs

RTM & traceability

Jira & Agile

AI-assisted analysis

Gherkin acceptance

Education

Bachelor/Master in CS/MIS/Finance

Tools

Jira

Confluence

Visio

Enterprise Architect

Postman

Swagger

Job description

## Sr IT Business Analyst Fraud TechnologyApply: Hybrid: 1/124, SHIVAJI GARDENS, MOONLI: Pune Maharashtra India: Full time: Posted Yesterday: End Date: November 30, 2026 (30+ days left to apply): 261002114## 1. Role Overview & ObjectiveThe **Senior IT Business Analyst – Fraud Prevention** translates complex, high-level business and risk requirements into detailed, actionable technology deliverables. Serving as the primary bridge between Fraud Operations, Compliance, Risk Management, and Technology engineering teams, you will leverage modern analysis methodologies and enterprise AI capabilities to define, design, and implement advanced fraud detection and mitigation solutions. Your contributions will directly strengthen organizational resilience against emerging fraud threats while ensuring a frictionless customer journey.## 2. Key Responsibilities### Requirements Engineering & Business Analysis* Leverage enterprise collaboration intelligence and AI-assisted elicitation tools to structure stakeholder workshops, extract business rules from discussions, and resolve requirement ambiguities and edge-case exceptions with Subject Matter Experts (SMEs).* Elicit, analyze, and document comprehensive functional and non-functional requirements, producing industry-standard Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and technical specifications.* Utilize advanced analytical tools for requirement pattern discovery and dependency mapping across distributed systems.* Design and maintain robust process artifacts—including use case models, activity diagrams, sequence diagrams, system context diagrams, and Business Process Model and Notation (BPMN 2.0) workflows—covering standard operating paths, fraud-positive scenarios, false-positive handling, timeouts, vendor outages, and dual-control approvals.* Define detailed technical and integration requirements for in-house detection engines, third-party vendor platforms, and core payment rails (e.g., Card Authorization, ACH, Wire, Real-Time Payments [RTP]).* Decompose business initiatives into structured Jira Epics and INVEST-compliant User Stories featuring testable Gherkin syntax (Given-When-Then) acceptance criteria across diverse personas* Establish and maintain end-to-end Requirements Traceability Matrix (RTM) linking regulatory/policy mandates to BRDs, FRDs, user stories, test cases, and compliance audit evidence.* Facilitate backlog grooming and sprint planning in Jira, ensuring user stories meet the Definition of Ready (DoR) and align with engineering sprint capacity.### AI-Powered Fraud Solution Design* Translate evolving fraud typologies—such as Account Takeover (ATO), Authorized Push Payment (APP) fraud, Synthetic Identity Theft, and mule account networks—into functional and technical specifications for machine learning models and real-time rule engines.* Perform comprehensive impact assessments and root-cause analyses on fraud policy and rule updates, balancing fraud capture rate optimization against customer friction and False Positive Rates (FPR).### System Integration & Testing* Serve as the core technical liaison across core banking engines, fraud decisioning platforms, case management workflows, and identity verification/biometric APIs.* Define data mapping specifications, schema definitions (JSON/XML), and API payloads for real-time transaction screening, event streaming (e.g., Kafka), and batch monitoring.* Formulate and execute User Acceptance Testing (UAT) strategies, detailed test scripts, and defect triage workflows to validate fraud detection efficacy and system reliability prior to production releases.## 3. Required Qualifications & Experience### Education & Experience* Education: Bachelor’s or Master’s degree in Computer Science, Management Information Systems (MIS), Finance, Business Analytics, or a related discipline.* Experience: 10+ years of progressive experience as an IT Business Analyst, Systems Analyst, or Technical Product Owner, with at least 2–3 years dedicated to fraud detection, Anti-Money Laundering (AML), or payment risk within financial services or FinTech environments.### Technical & Tool Competencies* **Methodologies:** Deep expertise in Agile frameworks (Scrum, Kanban, SAFe), hybrid delivery models, and the end-to-end Software Development Life Cycle (SDLC).* **Enterprise Fraud & Risk Platforms:** Practical experience with market-leading fraud detection and decisioning engines.* **Analysis & Workflow Tools:** Proficiency in Jira, Confluence, diagramming tools ( Microsoft Visio, Enterprise Architect), and API testing/inspection utilities (Postman, Swagger).* undefined ## 4. Preferred Certifications Business Analysis: Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA).Agile & Product: Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPOTM). ## 5. Key Performance Indicators (KPIs) **Requirement Quality & Delivery:** Delivery of clear, unambiguous technical specifications adhering to project timelines, resulting in minimal requirement-related defects or sprint rework.**Detection Efficacy:** Measurable reduction in false-positive alert volumes while preserving or improving baseline fraud capture and interception rates.**Time-to-Mitigation:** Accelerated requirement-to-deployment cycle time for implementing defensive rules and controls against emerging fraud vectors.**Regulatory Compliance & Audit Readiness:** 100% adherence to internal risk governance standards and external regulatory mandates, resulting in zero audit findings or compliance gaps.------------------------------------------------------## **Job Family Group:**Technology------------------------------------------------------## **Job Family:**Business Analysis / Client Services------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------## **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.**If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi.* *View Citi’s EEO Policy Statement and the Know Your Rights poster.*