Sr Inbound Product Manager

Servicenow; Hyderabad; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

ServiceNow in Hyderabad (India) seeks an experienced Product Manager to lead strategy and prioritize initiatives enabling growth toward $10B+ revenue. You will align multiple teams on a clear roadmap and translate complex problems into actionable requirements.

The role emphasizes AI-enabled decision making, customer-centric solutions, and strong leadership to guide cross-functional projects from conception to delivery.

Qualifications

• Experience integrating AI into processes, decision-making, or problem-solving.
• Strong prioritization skills with focus on high-impact activities.
• Proven track record of building customer-centric solutions.

Responsibilities

• Lead product strategy to position us for growth and revenue milestones.
• Communicate priorities and build consensus across teams.
• Own outcomes and drive cross-functional initiatives beyond boundaries.
• Guide projects through development and deliver high-quality products.

Skills

AI integration

Prioritization

Customer-centric

Leadership

Job description

What you get to do in this role:

• Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue
• Communicate product priorities and build consensus
• Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
• Work with multiple teams to guide projects through development and bring high-quality products to life
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Communicate complex problems into easily understood requirements and provide solutions
• Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 5+ years of software product management experience
• Strong prioritization skills and the discipline to focus on high impact activities
• Experience gathering and capturing product requirements and transforming them into a product roadmap
• Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
• FD21

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

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Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.