Senior Manager, Software Engineering

ServiceNow; Hyderabad; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

A technology company is seeking a Senior Manager, Software Engineering in Hyderabad, India to lead product development and manage engineering teams. The ideal candidate will have over 10 years of experience with technology, strong coding skills, and the ability to integrate AI into solutions. Responsibilities include enhancing team performance, managing resources, and delivering high-quality results in a fast-paced environment.

Qualifications

• 10+ years of experience with relevant technologies.
• Experience managing employees with little oversight.
• Strong problem-solving skills.

Responsibilities

• Manage product development activities.
• Create high-quality solutions with cross-functional teams.
• Solve difficult and ambiguous problems.
• Manage staffing and mentoring of the engineering team.

Skills

AI integration

Advanced coding skills

Leadership

Agile development

Fluency in Java, C++, Ruby, Shell, JavaScript

Communication skills

Tools

CI/CD

DevOps

Cloud platforms

Automation tools

Job description

Join to apply for the Senior Manager, Software Engineering role at ServiceNow

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role

• Manage product development activities
• Work with product management, design, support and other dev teams to create high‑quality solutions
• Manage daily activities of the development team
• Solve difficult and sometimes ambiguous problems
• Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best‑of‑class engineering team

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
• 10+ years of experience with technologies relevant to SN and advanced coding skills with high‑quality results.
• Experience managing employees who require little oversight in completing assigned work
• Experience providing direction, delegate assignments, and support to accomplish tasks with their team
• Experience with open source tools and agile development environments
• Fluency in one or more relevant programming language (Java, C++, Ruby, Shell, JavaScript)
• Ability to understand broad concepts and use those concepts to understand and develop solutions for problems
• Experience completing projects based on company priorities, context, risks and desired outcomes
• Ability to understand and implement best practices and coding standards about role specific requirements (e.g. programming languages and tools, network design, functional design, algorithms, patterns, design and development, etc.).
• Experience in prompt engineering and GenAI is a plus or nice to have.
• Experience in using AI productivity tools such as Cursor, Windsurf, etc. is a plus or nice to have.
• Advanced working knowledge of test engineering processes and methodologies with a track record of delivering high‑quality products at scale while balancing speed and quality
• Experience with CI/CD, DevOps, cloud platforms, and automation tools.
• Strong leadership, communication, and collaboration skills.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.