Sr Inbound Product Manager

SmartRecruiters, Inc.; Hyderabad; Hybrid; INR 1,500,000 - 3,000,000; Full time

Job summary

ServiceNow is seeking a product leader in Hyderabad to drive AI-enabled product strategy and deliver scalable solutions. You will align across teams to define priorities, own outcomes, and bring high-quality products to life through collaboration with engineering, design, and research teams.

You will incorporate usability studies and market insights to shape requirements, build roadmaps, and ensure customer-centric outcomes in a fast-moving environment.

Qualifications

• 5+ years of experience in software product management.
• Experience leveraging AI to improve workflows or decision-making.
• Strong ability to set priorities and focus on high-impact activities.
• Experience gathering and translating requirements into a product roadmap.
• Deep curiosity about customer needs and delivering customer-centric solutions.

Responsibilities

• Lead product strategy that enables rapid growth and revenue goals.
• Communicate priorities and build consensus across teams.
• Act as an accountable owner for outcomes beyond role boundaries.
• Guide projects through development with multiple teams to deliver quality products.
• Incorporate usability studies, research and market analysis into requirements to improve user satisfaction.
• Translate complex problems into clear requirements and solutions.
• Develop and deliver multi-channel communications that convey needs to diverse audiences.

Skills

AI in product management

Product management

Prioritization

Requirements gathering

Customer-centric

Job description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role:

• Lead product strategythatsets us up for success as welook to growto $10B+ inrevenue
• Communicateproductprioritiesand buildconsensus
• Assume leadership responsibilities as anaccountable owner who is committedto the outcome regardless of the role ororganizationalboundaries
• Work withmultipleteamstoguideprojectsthroughdevelopmentand bring high-quality products to life
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Communicate complex problems into easily understood requirements and provide solutions
• Develop and deliver multi-modecommunications that convey a clear understanding of the needs of different audiences

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 5+ years of softwareproductmanagement experience
• Strong prioritizationskillsandthediscipline to focus on highimpactactivities
• Experiencegathering andcapturingproductrequirementsandtransformingthemintoaproduct roadmap
• Deep curiosity about customerneeds and a track record inbuilding customer relationshipsand delivering customer-centric solutions

FD21

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply