Sr. Executive Cafeteria services

Jones Lang LaSalle Incorporated; Gurugram District; On-site; INR 420,000 - 700,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Cafeteria Senior Executive for on-site work in Gurugram, India. The role focuses on managing end-to-end cafeteria operations, ensuring high-quality food services, hygiene standards, and customer satisfaction.

You will coordinate vendors, oversee staff, and drive continuous improvements in the dining experience. You will supervise cafeteria staff, monitor service quality, and ensure compliance with food safety standards while supporting special events and

Responsibilities

• Cafeteria Operations Management: Manage end-to-end cafeteria operations, including breakfast, lunch, snacks, beverages, and special events.
• Monitor food quality, taste, presentation, and service standards.
• Ensure adequate availability of food, beverages, and consumables during operating hours.
• Handle operational issues and ensure timely resolution.
• Vendor and Service Management: Coordinate with food vendors, caterers, and service partners to ensure compliance with service levels.
• Monitor vendor performance and adherence to contractual requirements.
• Maintain inventory, food supplies and consumable requirements.
• Food Safety and Hygiene Compliance: Ensure compliance with food safety standards, hygiene practices, and statutory requirements.
• Train team members on hygiene, safety, customer service, and operational standards.
• Customer Experience Management: Ensure a positive dining experience for employees and visitors.
• Cost and Inventory Management: Monitor cafeteria expenses and support cost optimization initiatives.

Skills

Cafeteria operations

Vendor coordination

Food safety

Staff supervision

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Cafeteria Sr. executive is responsible for managing the overall cafeteria operations, ensuring high-quality food services, hygiene standards, customer satisfaction, vendor coordination, and smooth daily operations. The role involves managing cafeteria staff, monitoring service quality, ensuring compliance with food safety standards, and continuously improving the employee dining experience.

Key Responsibilities

• Cafeteria Operations Management

  Manage end-to-end cafeteria operations, including breakfast, lunch, snacks, beverages, and special events.

  Ensure smooth daily operations with effective planning and coordination of resources.

  Monitor food quality, taste, presentation, and service standards.

  Ensure adequate availability of food, beverages, and consumables during operating hours.

  Handle operational issues and ensure timely resolution.

• Vendor and Service Management

  Coordinate with food vendors, caterers, and service partners to ensure compliance with agreed service levels.

  Monitor vendor performance, service quality, and adherence to contractual requirements.

  Conduct regular review meetings with vendors and drive improvement initiatives.

  Manage inventory, food supplies, and consumable requirements.

• Food Safety and Hygiene Compliance

  Ensure compliance with food safety standards, hygiene practices, and statutory requirements.

  Conduct regular inspections of kitchen, dining areas, and storage facilities.

  Ensure proper food handling, storage, and waste disposal practices.

  Maintain records related to audits, inspections, and compliance requirements.

• Team Management

  Supervise cafeteria staff, including service associates, housekeeping personnel, and support teams.

  Allocate duties and ensure effective manpower utilization.

  Train team members on hygiene, safety, customer service, and operational standards.

  Monitor staff performance and maintain discipline.

• Customer Experience Management

  Ensure a positive dining experience for employees and visitors.

  Collect employee feedback and implement service improvements.

  Address customer concerns and complaints promptly.

  Support special events, employee engagement activities, and corporate gatherings.

• Cost and Inventory Management

  Monitor cafeteria expenses and support cost optimization initiatives.

  Control food wastage and improve resource utilization.

  Maintain inventory levels and ensure timely replenishment of supplies.

  Support budget planning and cost tracking.

Location

On-site - Gurugram, HR Scheduled Weekly Hours: 48

Job Tags

Facility Operations, Legal Compliance

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Employer Statement

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Equal Opportunity

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation.

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.