Sr Engineer (Support & Operations)

HCLTech; Lucknow; On-site; INR 600,000 - 900,000; Full time

Job summary

HCL Technologies Limited in Lucknow, India, is seeking a software professional to write, test, and deploy high-quality, maintainable code in accordance with time, quality, and cost standards.

The role emphasizes maintaining existing features, debugging, and supporting enhancements based on client requirements, while coordinating with the functional and technical teams to ensure on-time delivery and adherence to standards.

Responsibilities

• To maintain existing features, troubleshoot bugs , resolve ad-hoc requests and provide support for enhancement (major and minor) /new developments based on business/ client requirements as well as from the functional and technical team of HCL on the project.
• To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements as well as keeping track of schedule for on time delivery of assigned tasks as per the defined quality standards.
• To perform activities related to enhancement creation of documents for CMMi and client requirements.
• To provide technical guidance to junior developers.

Job description

Requisition ID188566-Posted11/09/2026

To write, test, and deploy high-quality, maintainable code in accordance with time| quality and cost standards.

Key Responsibilities

• 1. To maintain existing features, troubleshoot bugs , resolve ad-hoc requests and provide support for enhancement (major and minor) /new developments based on business/ client requirements as well as from the functional and technical team of HCL on the project.
• 2. To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements as well as keeping track of schedule for on time delivery of assigned tasks as per the defined quality standards.
• 3. To perform activities related to enhancement creation of documents for CMMi and client requirements.
• 4. To provide technical guidance to junior developers.