Sr. Engineer-Network & Security Services

The Search House; Dadri; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading IT firm in India is looking for a professional focused on network security administration and troubleshooting. The ideal candidate will manage Cisco & Palo Alto technologies while ensuring system security and availability. Responsibilities include incident resolution, remote troubleshooting, and documentation management. Candidates should have a B.E./B.Tech in Computer Science or IT, along with relevant security certifications. Excellent communication skills are essential.

Qualifications

• Strong knowledge of network security architecture & best practices.
• Experience in multi-vendor environments (Cisco, Palo Alto).
• Ability to work in 24/7 support / critical incident scenarios.

Responsibilities

• Provide end-to-end support, troubleshooting, and administration of network security devices.
• Participate in P1/P2 incident bridge calls and drive issue resolution within SLA.
• Ensure proper documentation, reporting, and escalation management.

Skills

Network security architecture & best practices

Multi-vendor environments (Cisco, Palo Alto)

Problem-solving skills

Communication and email etiquette

Education

B.E./B.Tech (Computer Science / IT / ECE)

Tools

Cisco ASA 5500-X

Palo Alto Firewalls

Cisco Firepower Series

FMC 1600 / FMCv

Cisco ISE

Job description

Role Overview

Responsible for L2/L3 support, administration, and troubleshooting of enterprise network security infrastructure, with a strong focus on Cisco & Palo Alto technologies, ensuring high availability and security of client environments.

Key Responsibilities (Essentials)

• Provide end-to-end support, troubleshooting, and administration of network security devices.
• Hands‑on experience with:
  • Cisco ASA 5500-X (with SFR modules)
  • Cisco Firepower Series (1000 / 2100 / 3100 / 4100)
  • FMC 1600 / FMCv
  • Palo Alto Firewalls & Panorama
• Manage and support Cisco ISE (SNS 35XX series, version 3.0+).
• Configure, monitor, and troubleshoot IPSec & SSL VPNs.
• Understand and implement customer security policies on firewalls and security appliances.
• Participate in P1/P2 incident bridge calls and drive issue resolution within SLA.
• Independently handle remote troubleshooting and on‑site support when required.
• Ensure proper documentation, reporting, and escalation management.

Desired Skills

• Strong knowledge of network security architecture & best practices.
• Experience in multi‑vendor environments (Cisco, Palo Alto).
• Exposure to managed services / enterprise support environments preferred.
• Ability to work in 247 support / critical incident scenarios.

Qualifications & Certifications

• B.E./B.Tech (Computer Science / IT / ECE preferred) or equivalent.
• Certifications such as:
  • CCNA / CCNP Security
  • PCNSE / Palo Alto Certifications
  • Any relevant network/security certifications (preferred)

Key Result Areas (KRAs)

• Ensure high uptime and performance of network security infrastructure.
• Deliver timely resolution of incidents (especially P1/P2).
• Maintain accurate documentation, configurations, and reports.
• Adhere to SLA compliance and customer satisfaction benchmarks.

Additional Requirements

• Excellent communication and email etiquette.
• Strong problem-solving and analytical skills.
• Ability to work independently and in customer-facing roles.

How To Apply?

Copy and Paste the below link in your browser to apply online on The Search House: https://recruitcrm.io/apply/17737515154060030303BqQ