Sr. Data Analyst - MIS & Automations

BC Management Services; Dadri, Greater Noida; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

BC Management Services seeks a Sr. Analyst MIS & Automations in Noida to forecast workloads, manage schedules, and optimize real-time resources. The role focuses on delivering key metrics, training needs, and performance insights while aligning with IELTS Operations reporting requirements.

English fluency and office work five days a week are essential. The candidate should have 3–5 years in MIS, data analysis, or automation, with expertise in Power BI, Tableau, Excel (advanced), Power Apps, and

Qualifications

• Education: Any Graduate degree (Must Have).
• 3–5 years in MIS, data analysis, or automation roles.
• Experience with MIS reporting and automation projects.
• Expertise in reporting and dashboard tools such as Power BI, Tableau, Excel (advanced) or similar BI tools, Power App, and Power Automate.
• Expert in reporting & analytics, with relevant experience in a reporting/analytics role.
• Strong understanding of MIS principles, reporting standards, and performance metrics.
• Proactive approach with a focus on problem analysis & resolution; ability to plan well and prioritise work.
• Knowledge of workflow automation, macro development, and process improvement techniques.

Responsibilities

• Forecasting workload and real-time resource management, ensuring schedules cover demand and holidays.
• Deliver key metrics, training requirements and performance metrics through resource optimization and process improvements.
• Develop and oversee schedules for report generation, identify distribution methods, and support scenario-based modeling.
• Provide business analysis to identify drivers and root causes of performance gaps and forecast accuracy.

Skills

MIS reporting

Data analysis

Automation

Power BI

Tableau

Excel (Advanced)

Power App

Power Automate

Education

Any Graduate degree

Tools

Power BI

Tableau

Excel (Advanced)

Power App

Power Automate

MS Access

VBA

Job description

Role Accountabilities

We are seeking a Sr. Analyst MIS & Automations to join our team in Noida, reporting to the Business Data Analyst. The position holder would be required to work in shifts, may occasionally need to travel, and may be required to work extended hours during training drives. The role requires working from the office on all five days of the week.

You will be responsible for short-term and long-term workload forecasting, scheduling, and real-time resource management, proactively working to meet daily metrics by staying in constant communication with business planning teams. You will be responsible for the delivery of key metrics, training requirements and performance metrics through the optimisation of resources, identifying and implementing process improvement, and leveraging automation and technology. You should be able to ensure schedules produced accurately cover demand forecast while accounting for known constraints, planned events, holidays and business objectives, and should be able to analyse performance – especially productivity, utilisation and occupancy – to uncover trends, both behavioural and actuals against forecast, in order to improve the forecast and capacity management process.

On reporting, you should be able to support IELTS Operations reporting requirements, ensure reporting is aligned with the strategic direction of the business, and identify and assess new reporting requirements and supporting technologies. You should be able to develop and oversee a schedule for report generation and distribution, and identify the distribution vehicles, and will be responsible for providing business analysis that identifies key business drivers and root cause analysis, including scenario-based modelling.

Qualifications & Experience

• Education: Any Graduate degree (Must Have)
• 3–5 years in MIS, data analysis, or automation roles
• Experience with MIS reporting and automation projects
• Expertise in reporting and dashboard tools such as Power BI, Tableau, Excel (advanced) or similar BI tools, Power App, and Power Automate
• Expert in reporting & analytics, with relevant experience in a reporting/analytics role
• Strong understanding of MIS principles, reporting standards, and performance metrics
• Proactive approach with a focus on problem analysis & resolution; ability to plan well and prioritise work
• Knowledge of workflow automation, macro development, and process improvement techniques

Desirable:

• Advance Excel certification
• Ability to create automated applications using MS Excel, MS Access & VBA
• Ability to develop a tool on Power App with Power Automate
• Ability to handle .NET projects

Further Information

Language: Strong English proficiency is crucial for this role, requiring fluency in both written and spoken communication to effectively navigate British Council systems and international operations.

Please note: Interviews will be conducted primarily in English. The successful candidate must be able to speak and write well in English, as this is essential for the role.

Locally recruited: Applications are welcomed from candidates currently in this location with a natural right to work. Relocation support is not provided.

Overseas Citizen of India (OCI) card holders will need to have, or be able to obtain, a valid special work permit issued from Government of India (GOI) to work in the British High Commission (BHC). BHC will not be able to sponsor work visas or obtain/ assist with the special work permit from GOI. Offers of employment made to OCI card holders will be conditional upon candidates obtaining a special work permit.

Note: For requisite special permission to take up employment in any foreign Diplomatic Missions in India, OCI Cardholder must visit https://ociservices.gov.in