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Genpact is seeking a Sr. Consultant - Enterprise Application focused on Workday HCM, to gather requirements, configure modules, and lead HR workshops. You will translate business needs into functional specs, design processes, security, and reporting, while coordinating with integrations teams on inbound/outbound interfaces.
The role emphasizes data migration, testing, training, and post-go-live support within a global delivery model and diverse HR processes across regions.
Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Gather, analyze, and document business requirements related to Human Capital Management (HCM) processes. Configure and maintain Workday HCM modules, including Core HCM, Staffing, Job Profiles, Positions, Organizations, Compensation, Benefits, Time Tracking, Absence Management, Talent, and Recruiting. Conduct workshops with business stakeholders to understand HR processes and recommend Workday best practices. Translate business requirements into functional specifications and configure the Workday application accordingly. Design and configure business processes, security roles, organizations, supervisory structures, and approval workflows. Configure calculated fields, custom reports, dashboards, and Workday-delivered reports to meet business reporting needs. Support data conversion, data validation, and data migration activities during implementation and upgrades. Perform tenant configuration, functional testing, integration testing, and User Acceptance Testing (UAT). Prepare test scenarios, test scripts, and validate system functionality against business requirements. Collaborate with integration teams on inbound and outbound integrations using Workday Studio, EIB, Core Connectors, and third-party systems. Work closely with technical consultants to resolve configuration and integration issues. Support Workday release management by evaluating new features and recommending adoption of relevant functionality. Troubleshoot production issues and provide functional support for Workday HCM applications. Analyze and resolve incidents, service requests, and enhancement requests within SLA timelines. Create and maintain functional documentation, configuration workbooks, process flows, and user guides. Deliver end-user training sessions and provide knowledge transfer to HR and business users. Ensure compliance with organizational policies, security standards, and regulatory requirements. Participate in Workday implementation, enhancement, rollout, and support projects across multiple business units. Coordinate with project managers, HR teams, payroll teams, and cross-functional stakeholders to ensure successful project delivery. Support change management initiatives and assist users during system adoption. Recommend process improvements and automation opportunities using Workday capabilities.
Strong knowledge of Workday Core HCM. Experience with Business Process Framework (BPF). Workday Security Configuration. Organizations and Supervisory Structures. Staffing Models and Position Management. Compensation and Benefits configuration. Absence and Time Tracking. Recruiting and Talent Management. Calculated Fields. Workday Report Writer and Dashboards. EIB (Enterprise Interface Builder). Core Connectors. Workday Release Management. Data Migration and Validation. UAT, SIT, and Regression Testing. Requirement Gathering and Gap Analysis. HR Business Processes. Stakeholder Management. Agile and Waterfall project methodologies.
Participate in end-to-end Workday HCM implementations. Lead functional design sessions with HR stakeholders. Configure Workday tenant based on approved business requirements. Support integrations with Payroll, Active Directory, ERP, and third-party HR applications. Execute configuration migrations across Sandbox, Implementation, and Production tenants. Validate data loads and perform reconciliation activities. Support Workday biannual releases and regression testing. Provide post-go-live production support and continuous system enhancements. Collaborate with global HR teams to standardize business processes across regions.
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering Certifications Oracle10g Database Administrator Certified Associate (DBA OCA) - NIITNIIT, Oracle Certified Foundations Associate - Oracle Procurement Business Process Certified Foundations Associate Rel 2 - OracleOracle, Oracle Database 12c Administrator Certified Associate - OracleOracle, Oracle Financials Cloud: General Ledger Certified Associate (OCA) - OracleOracle, Oracle PL/SQL Developer Certified Associate - UPTEC Computer Consultancy Ltd.UPTEC Computer Consultancy Ltd.
Agile Methodology, Agile Methodology, Automated Testing, CIG Integration, Client Advisory, Client Relations, Collaboration Tools, Customer Onboarding, Customer Relationship Management (CRM), Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, JD Edwards Direct steam injection (DSI), JD Edwards Service Manager, Master Data Management (MDM), OLFM (Oracle), Oracle Advanced Supply Chain Planning (ASCP), Oracle ATG Webservices, Oracle Cloud, Oracle Customer Experience (CX), Oracle Demantra Demand Driven Planning, Oracle Eloqua, Oracle Fusion Cloud Procurement, Oracle Fusion Cloud Sourcing {+ 14 more}
English (Required)
Proficient - C2
Additional Job Location - Job Type Regular Master Skill List - Enterprise Application - Oracle N Remote Type - Hybrid Work Shift - Variable (India)
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.