Sr. Brand Solutions Manager

Skadoosh; Mumbai; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Skadoosh Media in Mumbai is seeking a Sr. Brand Solutions Manager to own a client portfolio, lead strategy, relationships, and execution. You will mentor Brand Solutions Executives and ensure campaigns meet Skadoosh's standards of excellence, on time and on brand.

The role requires 2–3 years in client servicing or brand management with strong leadership and a proactive, solutions-oriented mindset. In-office Mumbai position offering growth opportunities.

Qualifications

• 2–3 years of experience in client servicing or brand management.
• Experience managing multiple brands and client portfolios.
• Strong understanding of integrated marketing, including digital channels.
• Excellent client relationship and stakeholder management skills.
• Leadership and team management capabilities.
• Exceptional presentation, communication and negotiation skills.
• Commercial awareness with the ability to identify account growth opportunities.
• Analytical mindset with the ability to interpret campaign performance.

Responsibilities

• Own a portfolio of client accounts and serve as the primary point of contact.
• Lead client meetings, presentations, brainstorming sessions and quarterly business reviews.
• Understand client objectives and translate them into actionable marketing strategies.
• Manage day-to-day client communication, approvals and feedback.
• Ensure timely responses, proactive follow-ups and seamless client servicing.
• Identify opportunities to grow existing accounts through additional services.
• Lead Brand Solutions Executives and ensure on-time delivery.
• Coordinate with Creative, Copy, Video and Performance Marketing teams.

Skills

Client servicing

Brand management

Account management

Integrated marketing

Stakeholder management

Leadership

Presentation skills

Negotiation

Analytical mindset

Ownership

Tools

Meta Ads Manager

Google Ads

LinkedIn Campaign Manager

Google Analytics

Job description

Skadoosh Media Skadoosh is an independent agency established in Mumbai, 2016. Fueled by creativity with a penchant for innovation, we deliver service excellence across Digital Marketing, Creatives, Branding, Content Production & Websites.

Full-time, in-office

2 - 3 Years Of Experience

Company: Skadoosh Media

Skadoosh is an independent agency established in Mumbai, 2016. Fueled by creativity with a penchant for innovation, we deliver service excellence across Digital Marketing, Creatives, Branding, Content Production & Websites. With our creative-first philosophy to marketing, we specialise in creating distinct visual style coupled with strategic execution for our partners. Our approach ensures that a brand’s unique language remains consistent and impactful.

Role Overview

As a Sr. Brand Solutions Manager, you will be the owner of your client portfolio, responsible for strategy, client relationships, execution, quality, reporting, team leadership and business growth. You will lead client accounts from planning to execution, ensuring every campaign, deliverable and interaction reflects Skadoosh's standards of excellence. Working closely with Creative, Copy, Video, Performance Marketing and other internal teams, you will mentor Brand Solutions Executives while ensuring projects are delivered on time, on brand and with measurable impact. This role requires a creative and strategic thinker who communicates confidently, solves problems proactively, manages multiple priorities efficiently and takes complete ownership of both clients and internal execution.

Key Responsibilities

• Own a portfolio of client accounts and serve as the primary point of contact.
• Build and maintain long-term client relationships through proactive communication and exceptional service.
• Lead client meetings, presentations, brainstorming sessions, campaign discussions and quarterly business reviews.
• Understand client business objectives and translate them into actionable marketing strategies.
• Manage all day-to-day client communication, approvals, feedback and stakeholder management.
• Ensure timely responses, proactive follow-ups and seamless client servicing.
• Resolve client concerns and escalations professionally while maintaining strong relationships.
• Identify opportunities to grow existing accounts through additional services and strategic recommendations.

Content Strategy & Brand Planning

• Develop integrated marketing strategies aligned with client business objectives.
• Lead the development, planning and review of monthly content calendars across all assigned brands.
• Ensure content calendars are strategically sound, creatively strong and aligned with campaign objectives before client presentation.
• Collaborate with Creative, Copy, Video and Performance Marketing teams to ensure timely execution of all planned content.
• Review and approve creatives, copy, videos, presentations and campaign assets before client submission.
• Recommend innovative campaigns, activations and content ideas that drive measurable business outcomes.
• Identify trends, cultural moments and opportunities that strengthen client brands.

Team Leadership

• Lead, mentor and develop Brand Solutions Executives.
• Delegates work effectively while ensuring accountability across the team.
• Review content calendars, presentations, reports and deliverables before client submission.
• Ensure smooth collaboration between Creative, Copy, Video, Performance Marketing and other internal teams.
• Train team members on client servicing, agency processes and quality standards.
• Foster a culture of ownership, accountability, collaboration and continuous improvement.

Campaign & Project Management

• Oversee end-to-end execution of campaigns from briefing to final delivery.
• Own the execution of monthly content calendars and ensure every planned deliverable is executed, approved and published on schedule.
• Ensure all projects are delivered on time, within scope and to Skadoosh's quality standards.
• Manage multiple brands and competing priorities simultaneously.
• Coordinate cross-functional teams to ensure efficient execution across all service lines.
• Identify execution risks early, resolve bottlenecks proactively and maintain smooth project workflows.
• Ensure client feedback is communicated accurately and implemented across all teams.

Integrated Marketing :

Manage and oversee the planning, execution and performance of:

• Social Media Marketing
• Performance Marketing (Meta, Google & LinkedIn Ads)
• Branding
• Content Production
• Influencer Marketing
• Online Reputation Management (ORM)

Quality Assurance & Brand Standards

• Act as the final quality checkpoint before deliverables are shared with clients.
• Ensure every creative, caption, reel, presentation, campaign and marketing asset aligns with client brand guidelines and Skadoosh's quality standards.
• Review content for strategic relevance, accuracy, consistency, grammar and overall quality.
• Ensure all client feedback has been implemented correctly before final delivery.
• Maintain consistency across all client communication and marketing assets.

Community Management & ORM

• Ensure Online Reputation Management (ORM) is executed consistently across assigned brands.
• Monitor comments, messages, reviews and mentions to ensure timely and appropriate responses.
• Work with clients and internal teams to resolve customer queries and escalations professionally.
• Identify potential reputation risks and recommend proactive communication strategies.
• Ensure community engagement aligns with each brand's tone of voice and objectives.

Performance & Reporting

• Review campaign performance across both organic and paid channels.
• Analyse campaign data and provide actionable recommendations for improvement.
• Lead monthly and quarterly performance review meetings with clients.
• Maintain complete visibility across every account within your portfolio.
• Ensure all internal reports, client reports and documentation are accurate, organised and delivered on time.
• Maintain content calendars, campaign trackers, asset trackers, approval trackers and project documentation across all assigned brands.
• Monitor project health, timelines and account performance to ensure operational excellence.
• Share regular internal account status updates and proactively highlight risks, delays and opportunities.

Business Growth

• Identify opportunities to expand existing client accounts through additional services and strategic recommendations.
• Support new business pitches, proposals and presentations when required.
• Stay updated on industry trends, competitor activity and emerging marketing opportunities.
• Build trusted partnerships that contribute to long-term client retention and business growth.

What We're Looking For

• 2 - 3 years of experience in client servicing, brand management or account management within a marketing or advertising agency.
• Proven experience managing multiple brands and client portfolios simultaneously.
• Strong understanding of integrated marketing, including Social Media, Performance Marketing, SEO, Branding and Digital Strategy.
• Excellent client relationship and stakeholder management skills.
• Strong leadership, mentoring and team management capabilities.
• Exceptional presentation, communication and negotiation skills.
• Commercial awareness with the ability to identify account growth opportunities.
• Strong analytical mindset with confidence interpreting campaign performance.
• Ability to work under pressure while maintaining quality and attention to detail.
• Creative thinking with a proactive, solutions-oriented mindset.
• High levels of ownership, accountability and professionalism.

Preferred

• Experience working with Hospitality, Realty and/or Alco-Bev brands.
• Strong understanding of digital marketing platforms, tools and analytics.
• Familiarity with Meta Ads Manager, Google Ads, LinkedIn Campaign Manager and Google Analytics.
• Experience using AI tools such as ChatGPT, Gemini or Claude to improve productivity, planning and project management

Skills: brand solutions,branding,management,calendars,performance marketing,communication