Sr. Associate, Marketing Operations

Amgen Inc. (IR); Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Amgen is seeking a Sr Associate in Marketing Operations within the Global Device Strategy team. The role focuses on developing educational materials for patient and HCP audiences across device brands.

You will coordinate with GDS members and external agencies to deliver impactful content that supports product lifecycle milestones. The position entails managing projects, tracking KPIs, and preparing materials for MAC reviews using Veeva.

Qualifications

• Doctorate/Master/Bachelor with relevant Marketing/Business experience.
• Experience shaping marketing strategy and campaigns.
• Ability to work with external agencies and vendors.

Responsibilities

• Develop marketing materials across digital, print, and video assets.
• Oversee timelines and budgets for campaigns.
• Coordinate with agencies to deliver high-quality outputs.
• Track KPIs and produce a monthly performance dashboard.

Skills

Marketing strategy

Agency management

Communication

Pharma marketing

Attention to detail

MS Office

Veeva

Collaboration

Education

Doctorate degree in Marketing/related field

Master’s degree in Marketing/Business

Bachelor’s degree in Marketing/Business

Tools

Smartsheet

PowerPoint

Excel

Job description

Career Category Marketing Job Description

Role Name: Sr Associate, Marketing Operations

Department Name: Global Device Strategy

Role GCF: 4

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description: The Global Customer Capabilities & Innovation organization strives to bring new ways of working to better support our patients and customers. The Device Strategy team’s purpose is to empower patients with a simple, seamless injection experience. This position will achieve this purpose through development and enhancement of patient & HCP-focused educational materials for Amgen’s drug delivery devices throughout the product lifecycle. The Senior Associate will manage the development of educational materials across various brands and devices. This role will partner with other GDS team members to deliver educational messages to the right stakeholders in the right medium across key moments that matter. The successful candidate will lead several initiatives to enhance the injection experience that will positively impact patients, their healthcare teams, and Amgen brands.

Roles & Responsibilities

• Content Development: Coordinate with GDS team members and agencies to produce high-quality marketing materials, including digital content, print collateral, and video assets. Manage material changes due to product label updates and continuous improvement initiatives. Prep materials for MAC Review in Veeva.
• Project Management: Oversee project timelines, budgets, and deliverables, ensuring campaigns are executed on time and within scope.
• Agency Management: Manage key projects with external agencies and vendors to ensure high-quality deliverables and adherence to timelines.
• Performance Analysis: Track, analyze, and report on key performance indicators (KPIs) for campaigns, making data-driven recommendations for optimization. Generate and maintain a monthly metrics dashboard with insights on key areas of focus for the device(s).

Basic Qualifications and Experience

• Doctorate degree and 1 year of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
• Master’s degree and 3 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
• Bachelor’s degree and 5 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Functional Skills

Required Skills:

• Strong marketing acumen with an understanding of marketing strategy, market research, and tactical plan development.
• Experience working with advertising agencies to develop and produce engaging creative.
• Excellent written and verbal communication skills.
• Experience marketing directly to consumers, with a preference for pharmaceutical or regulated consumer goods or services.
• Exceptional attention to detail and accuracy in all deliverables.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Teams, Smartsheet).

Preferred Skills:

• Experience with drug delivery devices, such as: pre-filled syringes, auto-injector pens, lyophilized reconstitution kits, and/or infusion pumps.
• Translating market research insights into effective campaigns or programs.
• Experience working in a multinational environment with global teams.
• Understanding and fulfillment of compliance and data privacy requirements.

Soft Skills:

• Strong organizational, prioritization and time-management skills.
• Strong bias for action and ability to handle multiple priorities in a fast-paced environment.
• High degree of professionalism and interpersonal skills.
• Strong problem-solving abilities and adaptability to changing priorities.
• Collaborative mindset and ability to build positive relationships across diverse teams.
• Consistently operates in compliance to the Amgen Code of Conduct.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. . Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen