Sr Associate, Enterprise Systems Integration

4040 Carrier Technologies India Limited; Bengaluru; In loco; INR 1.500.000 - 2.100.000; Tempo pieno

Descrizione del lavoro

Carrier is seeking an experienced Lead SAP CPI Developer in Bangalore to design, build, and support integration solutions using SAP CPI/SAP Integration Suite. The role focuses on Event Mesh-based messaging, API management, and secure connectivity with trading partners.

The candidate will monitor, troubleshoot, and optimize integration workflows, while collaborating with SD, MM, and FI teams, as well as external partners. A strong background in EDI and ITIL processes is essential.

Competenze

• 4+ years of operations and production support across SAP CPI / SAP Integration Suite.
• Event-Driven Architecture with SAP Event Mesh (queues, topics, webhooks, DLQ).
• API Management: proxies, policies (API Key, Quota, Spike Arrest), CORS.
• B2B/EDI: ANSI X12, EDIFACT, AS2 adapters, value mappings, partner logs.
• Core CPI: SAP Cloud Connector, MPL, security artifacts (PGP, OAuth 2.0, certificates).
• ITIL: Incident, Problem, Change Management, SLA tracking.
• Cross-functional communication with SD, MM, FI and external vendors.

Mansioni

• Monitor message execution, queues, dead-letter queues, and subscriptions in SAP Event Mesh and SAP Integration Suite.
• Root-cause analysis of failed payload transformations, broker drops, and adapter issues within SLAs.
• Maintain API proxies, quota configurations, and keys in SAP API Management; renew certificates and secrets.
• Manage queues, unconsumed events, and re-trigger stuck event-driven messages in Event Mesh.
• Assist on-boarding and testing for new trading partners (AS2, SFTP, VAN).

Conoscenze

SAP CPI / SAP Integration Suite

SAP Event Mesh

API Management

B2B / EDI

Core CPI Capabilities

ITIL Framework

Communication

Strumenti

SAP Cloud Connector

MPL

OAuth 2.0

Descrizione del lavoro

Role: Lead SAP CPI

Location: Bangalore

Full/ Part-time: Full time

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the centre of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role

We are looking for an experienced SAP CPI Developer with support expertise in SAP S/4HANA Cloud and On‑Prem integration to design, develop, and implement seamless integration solutions. The ideal candidate will have extensive experience in SAP Integration Suite, Event Mesh, API management, and cloud‑based integration architectures.

Job Responsibilities

• Monitoring & Triage: Actively monitor message execution, queue build‑ups, dead‑letter queues (DLQ), and subscriptions within SAP Event Mesh and SAP Integration Suite. Track API consumption, response times, and error spikes using SAP API Management analytical dashboards.
• Incident & Problem Management: Perform root‑cause analysis (RCA) on failed payload transformations, broker connection drops, and adapter connectivity issues within defined SLAs. Troubleshoot B2B/EDI transaction failures (e.g., ANSI X12 850/855/856, EDIFACT), EDI mapping errors, and AS2 transmission failures.
• API & Security Maintenance: Support and maintain API proxies, rate‑limiting policies, quota configurations, and API keys/tokens in SAP API Management. Manage key stores, renew expiring SSL/TLS certificates, update OAuth client secrets, and maintain SAP Cloud Connector endpoints.
• Queue & Event Management: Manage message queues, handle unconsumed events, re‑trigger stuck event‑driven messages, and adjust queue subscriptions in Event Mesh.
• Minor Enhancements & Trading Partner Onboarding: Perform minor bug fixes, update EDI value mappings, and adjust schema definitions without disrupting existing production interfaces. Assist with operational onboarding and connection testing for new trading partners (AS2, SFTP, VAN setups).

Required Skills & Qualifications

• 4+ years of operational and production support experience across SAP CPI / SAP Integration Suite.
• Event-Driven Architecture: Hands‑on operational experience with SAP Event Mesh (queues, topics, webhooks, dead‑letter handling, AMQP protocol).
• API Management: Solid working knowledge of SAP API Management (API proxies, policies like API Key, Quota, Spike Arrest, and CORS handling).
• B2B / EDI Support: Experience troubleshooting EDI standards (ANSI X12, EDIFACT), AS2 adapters, value mappings, and trading partner communication logs.
• Core CPI Capabilities: Hands‑on experience with SAP Cloud Connector, message processing logs (MPL), payload tracing, and security artifacts (PGP, OAuth 2.0, Certificates).
• ITIL Framework: Demonstrated experience working in ITIL environments (Incident, Problem, Change Management, and SLA tracking).
• Communication: Clear verbal and written skills to coordinate across functional teams (SD, MM, FI), external vendors, and B2B trading partners.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non‑discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Job Applicant Privacy Notice

Please review Carrier’s Job Applicant Privacy Notice. Use of AI in Recruitment Technology enabled tools may support parts of the recruitment process, with oversight by people.

Additional Information

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.