Sr Associate Compute Engineer - WINTEL Operations

Amgen Technology; Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Amgen Hyderabad is seeking a skilled IT Infrastructure Engineer to join the on-site team responsible for day-to-day Windows Server operations and maintenance. You will monitor systems, apply security patches, automate routine tasks, and troubleshoot issues under guidance from senior colleagues to ensure uptime and compliance.

The role emphasizes collaboration with global teams, virtualization expertise, and adherence to ITIL processes.

Qualifications

• Bachelor's degree with 4-5 years of experience OR Master's with 2-4 years OR Diploma with 9+ years.
• Experience in Windows server operations.
• Experience with virtualization (VMware, Nutanix).
• Basic scripting knowledge (PowerShell, Ansible, Python).
• Familiarity with ITIL or incident management workflows.
• Change management expertise.
• Excellent troubleshooting and problem solving skills.
• Soft skills: detail-oriented, organized, effective communicator.

Responsibilities

• Administer, monitor, and support Windows Server systems.
• Maintain and monitor server security and compliance standards
• Monitor server health and generate routine reports
• Perform patching, updates and backups to ensure compliance
• Support in incident resolution and troubleshooting
• Document changes and standard operating procedures

Skills

Windows Server ops

Incident management

Change management

Troubleshooting

Communication skills

Education

Bachelor's degree with 4-5 years experience

Master's degree with 2-4 years

Diploma with 9+ years

Tools

VMware

Nutanix

PowerShell

Ansible

Python

ITIL tools

Job description

Role Description:

This role supports the day-to-day operation and maintenance of server systems and infrastructure. The engineer will perform tasks such as system monitoring, security patching, automations, and troubleshooting under guidance from senior team members, contributing to uptime and compliance.

The ideal candidate will have a proven track record in WINTEL Infrastructure Operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in Windows Servers service delivery and operations. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on-site role based in Hyderabad.

Roles Responsibilities:

• Administer, monitor, and support Windows Server systems.
• Maintain and monitor server security and compliance standards
• Monitor server health and generate routine reports
• Perform patching, updates and backups to ensure compliance
• Support in incident resolution and troubleshooting
• Document changes and standard operating procedures

Basic Qualifications and Experience:

• Bachelor's degree with 4 - 5 years of experience OR
• Masters degree with 2-4 years of experience OR
• Diploma with 9+ years of relevant experience

Must-Have Skills:

• Experience in Windows server operations
• Experience with virtualization (VMware, Nutanix)
• Basic scripting knowledge (PowerShell, Ansible, Python)
• Familiarity with ITIL or incident management workflows
• Change management expertise
• Excellent troubleshooting and problem solving skills

Good-to-Have Skills:

• Exposure to cloud environments (AWS, Azure)
• Interest in automation tools and infrastructure-as-code
• Exposure to monitoring tools (Dynatrace)
• Knowledge of configuration management tools (Ansible, SSM or MECM)

Professional Certifications:

• CompTIA Server+ or Microsoft Fundamentals (preferred)

Soft Skills:

• Detail-oriented and organized
• Effective communicator
• Ability to follow procedures accurately
• Willingness to learn and grow

Shift Information:

This position is required to be onsite and participate in 24/7 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.