Sr Associate Compute Engineer - WINTEL Operations

Amgen Inc. (IR); Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Amgen Inc. in Hyderabad is seeking an Information Systems Engineer to support day-to-day operation and maintenance of Windows Server infrastructure.

You will monitor, patch, automate, and troubleshoot under guidance to ensure uptime and compliance, collaborating with global teams in a matrixed organization. The role emphasizes Windows Server service delivery, virtualization (VMware/Nutanix), scripting (PowerShell/Ansible/Python), and ITIL-based incident management.

Qualifications

• Bachelor's degree with 4-5 years of experience or Master’s with 2-4 years, or Diploma with 9+ years of relevant experience.
• Experience in Windows server operations and server security/compliance.

Responsibilities

• Administer, monitor, and support Windows Server systems.
• Maintain and monitor server security and compliance standards.
• Monitor server health and generate routine reports.
• Perform patching, updates and backups to ensure compliance.
• Support incident resolution and troubleshooting.
• Document changes and standard operating procedures.

Skills

Windows Server ops

VMware

Nutanix

PowerShell

Ansible

Python

ITIL

Incident management

Change management

Troubleshooting

Education

Bachelor's degree in related field

Tools

Dynatrace

SSM

MECM

AWS

Azure

Job description

Career Category Information Systems Job Description Role Description:

This role supports the day‑day operation and maintenance of server systems and infrastructure. The engineer will perform tasks such as system monitoring, security patching, automations, and troubleshooting under guidance from senior team members, contributing to uptime and compliance. The ideal candidate will have a proven track record in WINTEL Infrastructure Operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross‑functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in Windows Servers service delivery and operations. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high‑quality results in a matrixed organizational structure. Please note, this is an on‑site role based in Hyderabad.

Roles & Responsibilities:

• Administer, monitor, and support Windows Server systems.
• Maintain and monitor server security and compliance standards
• Monitor server health and generate routine reports
• Perform patching, updates and backups to ensure compliance
• Support in incident resolution and troubleshooting
• Document changes and standard operating procedures

Basic Qualifications and Experience:

• Bachelor's degree with 4 - 5 years of experience OR Master’s degree with 2-4 years of experience OR Diploma with 9+ years of relevant experience

Must-Have Skills:

• Experience in Windows server operations
• Experience with virtualization (VMware, Nutanix)
• Basic scripting knowledge (PowerShell, Ansible, Python)
• Familiarity with ITIL or incident management workflows
• Change management expertise
• Excellent troubleshooting and problem solving skills

Good-to-Have Skills:

• Exposure to cloud environments (AWS, Azure)
• Interest in automation tools and infrastructure-as-code
• Exposure to monitoring tools (Dynatrace)
• Knowledge of configuration management tools (Ansible, SSM or MECM)

Professional Certifications:

• CompTIA Server+ or Microsoft Fundamentals (preferred)

Soft Skills:

• Detail-oriented and organized
• Effective communicatorAbility to follow procedures accurately
• Willingness to learn and grow

Shift Information:

• This position is required to be onsite and participate in 24/7 and weekend on call in rotation fashion and may require you to work a later shift.
• Candidates must be willing and able to work off hours, as required based on business requirements.

About Amgen:

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. . Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen