Sr Associate Compute Engineer - WINTEL Operations

Amgen SA; Hyderabad; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Amgen SA in Hyderabad, India, seeks an experienced Windows Infra Engineer to operate and maintain Windows Server systems on-site. You will monitor health, apply patches, manage backups, and assist in incident resolution while ensuring compliance across environments.

The role requires collaboration with global teams, strong troubleshooting skills, and familiarity with virtualization and automation tools. This is an on-site position with weekend/on-call rotations.

Qualifications

• Bachelor's degree or higher with 4–5 years of relevant experience for Bachelor’s track or 2–4 years for Master’s track.
• Experience in Windows Server operations and server security/compliance.
• Familiarity with virtualization technologies and ITIL/incident management workflows.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Administer, monitor, and support Windows Server systems.
• Maintain and monitor server security and compliance standards
• Monitor server health and generate routine reports
• Perform patching, updates and backups to ensure compliance
• Support incident resolution and troubleshooting
• Document changes and standard operating procedures

Skills

Windows server ops

Virtualization (VMware/Nutanix)

Scripting: PowerShell/Ansible/Python

ITIL / incident management

Change management

Troubleshooting

Education

Bachelor's degree

Master’s degree

Diploma

Tools

VMware

Nutanix

PowerShell

Ansible

Python

Dynatrace

SCCM / MECM

Job description

Role Description: This role supports the day-to-day operation and maintenance of server systems and infrastructure. The engineer will perform tasks such as system monitoring, security patching, automations, and troubleshooting under guidance from senior team members, contributing to uptime and compliance.

The ideal candidate will have a proven track record in WINTEL Infrastructure Operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in Windows Servers service delivery and operations. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on-site role based in Hyderabad.

Roles & Responsibilities:

• Administer, monitor, and support Windows Server systems.
• Maintain and monitor server security and compliance standards
• Monitor server health and generate routine reports
• Perform patching, updates and backups to ensure compliance
• Support in incident resolution and troubleshooting
• Document changes and standard operating procedures

Basic Qualifications and Experience:

• Bachelor's degree with 4 - 5 years of experience OR
• Master’s degree with 2-4 years of experience OR
• Diploma with 9+ years of relevant experience

Must-Have Skills:

• Experience in Windows server operations
• Experience with virtualization (VMware, Nutanix)
• Basic scripting knowledge (PowerShell, Ansible, Python)
• Familiarity with ITIL or incident management workflows
• Change management expertise
• Excellent troubleshooting and problem solving skills

Good-to-Have Skills:

• Exposure to cloud environments (AWS, Azure)
• Interest in automation tools and infrastructure-as-code
• Exposure to monitoring tools (Dynatrace)
• Knowledge of configuration management tools (Ansible, SSM or MECM)

Professional Certifications:

• CompTIA Server+ or Microsoft Fundamentals (preferred)

Soft Skills:

• Detail-oriented and organized
• Effective communicator
• Ability to follow procedures accurately
• Willingness to learn and grow

Shift Information:

This position is required to be onsite and participate in 24/7 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.