Sr Associate Compute Engineer - WINTEL Operations

Biopharma Careers; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Amgen seeks a server and infrastructure engineer to support day-to-day operation and maintenance of Windows Server systems, monitoring, patching, automation, and incident resolution. You will work under guidance from senior team members to ensure uptime and compliance.

Onsite role with 24/7 on-call and weekend rotation; candidate must be willing to work off-hours as required by business needs. Relevant certifications like CompTIA Server+ or Microsoft Fundamentals are preferred.

Qualifications

• Bachelor's degree with 4-5 years of experience or Master’s with 2-4 years, or Diploma with 9+ years of experience.
• Experience in Windows server operations.
• Familiarity with ITIL or incident management workflows.
• Change management expertise.
• Excellent troubleshooting and problem solving skills.

Responsibilities

• Administer, monitor, and support Windows Server systems.
• Maintain and monitor server security and compliance standards.
• Monitor server health and generate routine reports.
• Perform patching, updates and backups to ensure compliance.
• Support in incident resolution and troubleshooting.
• Document changes and standard operating procedures.

Skills

Windows server operations

Virtualization

PowerShell

Ansible

Python

ITIL/incident management

Change management

Troubleshooting

Education

Bachelor's degree in IT/CS

Master's degree

Diploma

Tools

Dynatrace

SSM

MECM

Job description

Career Category

Information Systems

Job Description

Role Description: This role supports the day-to-day operation and maintenance of server systems and infrastructure. The engineer will perform tasks such as system monitoring, security patching, automations, and troubleshooting under guidance from senior team members, contributing to uptime and compliance.

Roles & Responsibilities:

• Administer, monitor, and support Windows Server systems.
• Maintain and monitor server security and compliance standards
• Monitor server health and generate routine reports
• Perform patching, updates and backups to ensure compliance
• Support in incident resolution and troubleshooting
• Document changes and standard operating procedures

Basic Qualifications and Experience:

• Bachelor's degree with 4 - 5 years of experience OR
• Master’s degree with 2-4 years of experience OR
• Diploma with 9+ years of relevant experience

Must-Have Skills:

• Experience in Windows server operations
• Experience with virtualization (VMware, Nutanix)
• Basic scripting knowledge (PowerShell, Ansible, Python)
• Familiarity with ITIL or incident management workflows
• Change management expertise
• Excellent troubleshooting and problem solving skills

Good-to-Have Skills:

• Exposure to cloud environments (AWS, Azure)
• Interest in automation tools and infrastructure-as-code
• Exposure to monitoring tools (Dynatrace)
• Knowledge of configuration management tools (Ansible, SSM or MECM)

Professional Certifications:

• CompTIA Server+ or Microsoft Fundamentals (preferred)

Soft Skills:

• Detail-oriented and organized
• Effective communicator
• Ability to follow procedures accurately
• Willingness to learn and grow

Shift Information:

This position is required to be onsite and participate in 24/7 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.