Sr. Analyst - Process Analytics - Claims & Underwriting 4A

Genpact Ltd.; Gurgaon; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

Genpact Ltd. is seeking a Sr. Analyst to drive process analytics for claims and underwriting.

You will analyze claims data, identify trends, and implement strategies to improve efficiency, while ensuring regulatory compliance and robust KPI reporting. You will mentor junior staff and collaborate with cross-functional teams to deliver measurable outcomes. The role emphasizes AI-driven process optimization and data storytelling to influence business decisions.

Qualifications

• Bachelor's or Master's degree in analytics/CS/related field.
• Relevant data analytics and governance skills expected.
• Certifications in claims/insurance are a plus.

Responsibilities

• Analyze and assess claims data to identify trends and issues.
• Develop and implement strategies to improve claims processing efficiency.
• Collaborate with cross-functional teams to drive process improvements.
• Ensure compliance with regulatory requirements related to claims operations.
• Monitor and report on KPIs related to claims processing.
• Provide guidance and support to claims operations staff.
• Identify opportunities for cost savings and operational improvements within claims processes.
• Assist in training and mentoring junior claims operations staff.

Skills

Agile Methodology

Collaboration Tools

Data Integration

Data Modeling

High Volume Replication

Inclusion

Microsoft Excel

Microsoft Power BI

Microsoft VBA/VBA Macros

Personal Effectiveness

Python

Statistics

Storytelling

Tableau

VBA Macros

Education

Bachelor's - Business Analytics

Bachelor's - Computer Science

Master's - Data Science

Tools

Power BI

Tableau

Excel

VBA

Python

Job description

Sr. Analyst - Process Analytics - Claims & Underwriting**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.**Job Description**Responsibilities: Analyze and assess claims data to identify trends and issues; Develop and implement strategies to improve claims processing efficiency; Collaborate with cross-functional teams to drive process improvements; Ensure compliance with regulatory requirements related to claims operations; Monitor and report on key performance indicators related to claims processing; Provide guidance and support to claims operations staff; Identify opportunities for cost savings and operational improvements within claims processes; Assist in training and mentoring junior claims operations staff.**Qualifications**Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science**Certifications**Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Certified Insurance Counselor (CIC) - American Academy of Professional Coders (AAPC)American Academy of Professional Coders (AAPC), Certified Life and Health Insurance Specialist (CL11) - Tennessee Department of InsuranceTennessee Department of Insurance, Chartered Life Underwriter (CLU) - American CollegeAmerican College, Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA)**Required Skills**Agile Methodology, Collaboration Tools, Data Integration, Data Modeling, High Volume Replication, Inclusion, Microsoft Excel, Microsoft Power Business Intelligence (PBI), Microsoft Visual Basic for Applications, Personal Effectiveness, Python (Programming Language), Statistics, Storytelling, Tableau (Software), VBA Macros**Language**English (Required), English (Required)**Language Proficiency -**Advanced - C1**Additional Job Location -****Job Type**Regular**Master Skill List -**Process Analytics - Claims & Underwriting**Remote Type -**Hybrid**Work Shift -**Day Job (India)**Why join Genpact?** • **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter • **Make an impact** – Help global enterprises solve business challenges that matter • **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.